Business ProfileforGatorback Tree Service

We were contacted by the tree service one day late in October. They said they would out around 1pm to start our job. It was well after 2 when they arrived. The crew worked through a driving rain, never stopping. We had one tree in the front yard and several in the back that we needed to be trimmed. Some of the branches that were cut were dragged on the driveway so the gator claw could take them to the street to be chopped. Other tree limbs from the side and back yard were picked up by the gator, cutting across the front yard countless times. Because of the heavy rain, severe damage was done to the lawn. The crew was at our home until 8pm. It was dark at 6:30. Many landscaping plants were crushed and broken because the guys couldn’t see where they were going. The next day when I went outside to see how the yard looked, I was horrified. About 25 hostas were crushed into the ground, azalea bushes were broken and stepped on, bonsai’d trees were broken, verbenas were pushed over, and much more damage to smaller perennials took place. I called the company immediately. Two guys came out with a rake and leaf blower and they picked up some branches that were left on the ground. They promised me a load of top soil. I have called them back many times, I have yet to hear from the owner or get the promised top soil. This company is responsible for damage done to my property. No one will call me back. I am very upset that we used them. I want others to know what kind of business this is. I left a review on Yelp and while I was there, there was another review on damaged landscape. That homeowner submitted a bill to Gatorback for over $400. Without any success. I wish I had done my homework and checked the reviews on this company. They shouldn’t be allowed to get away with this. If someone came onto my property and vandalized it, I could file a police report. I feel like my hands are tied.