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Dylan Whitehouse

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Dylan Whitehouse's headquarters and its corporate-owned locations. To view all corporate locations, see

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Dylan Whitehouse has 2 locations, listed below.

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    Customer Complaints Summary

    • 15 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/01/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I thought I was receiving an email from ******* to take a survey, because I actually ordered new service with ******* today. The email said, I won a free ****** *** **. In order to receive it I had to complete a short survey,and pay for shipping cost. After I put my payment information through, I was immediately kicked out to a page that said, I would be receiving coupons. That's when I went back to the email. At the bottom in very fine print it days the email is from Dylan Whitehouse. Whoever is sending the emails are very clever and shouldn’t be able to continually harass people. I want my $21.95 back and want to be taken off their email list. After realizing I've been scammed, I have over 30 emails sent by these people just today. They're pretending to be *******, **** ***** ******** ****** ****** ****** ***, etc. Dylan Whitehouse, 2234 College Ave, Suite 327 Wilmington, OH 45177 and Dylan Whitehouse 1**** ***** ***** ***** ***** **** ******* ** ***** I would like to have a cease and desist with these spam scammers.

    • Initial Complaint

      Date:08/22/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business is using my name for their soliciting spam. I am receiving complaints about said business and it's starting to affect me mentally severely. I just want my name removed from this business if you can find the right people... I have started to recieve emails from the BBB about complaints and that I need to give a immediate response. I don't have a business nor will I ever have a business. I am tired of people messaging me with hateful comments trying to get me to unsubscribe them from their emails. And I am really stressing out just thinking that I'm going to get into trouble for things I am not doing and can't control.

      Customer Answer

      Date: 08/23/2024

      I am ***** **********, I have no idea how to prove I am not affiliated with the business but i swear to you im not, they are using my information without my consent. If needed I'll just delete my email if they are using it aswell. I have no issues with that I'll just have to relink everything.

    • Initial Complaint

      Date:08/13/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As you have already received from others I receive hundreds of email solicitations and can not unsubscribe either online or via mail. Emails state “This offer is brought to you by Dylan Whitehouse. To be removed from our list simply click here or write to Dylan Whitehouse, 2234 College Avenue, STE 327, Wilmington” I assume OH; however the state is cut off the screen. Writing to unsubscribe, no letter returned to me. So I suspect state is correct. These emails are VERY annoying, extremely disturbing and disgusting!I hope someone can stop this individual or company behind the solicitations. When I attempted to copy his information on attached photo of one example of solicitation I get:

    • Initial Complaint

      Date:07/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive 80 to 100 e-mails a day from c/o AWNS,Dylan Whitehouse , **** ******* **** *** **** *********** ** ***** from different companies soliciting me that I have won free gifts or my account is going to be closed and I do not have any of the accounts from the e-mails he sends me! I have requested to be removed from the e mail list numerous times! Thank you!

    • Initial Complaint

      Date:03/15/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried dozens of times to unsubscribe to their unsolicited emails selling everything from soup to nuts including sexual materials to no avail. They just keep sending them every day. Please help.

    • Initial Complaint

      Date:03/13/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      this company is harassing me with hundreds of emails. I personally went through and canceled hundreds the last month. This Dylan White house company actually has two places to unsubscribe. However, it has not stopped them and they are increasing. I DO NOT WANT ANY MORE EMAILS FROM THEM. My email is *********************

      Customer Answer

      Date: 03/22/2023

      Problem:
      I am getting hundreds of spam emails from this company Dylan Whitehouse. I have tried unsuccessfully, to unsubscribe. However, not only did they go to another one of my emails (not sure how that worked), but these emails continue to grow each day. I want them to stop and never get another one from this company. Thank you.


      Desired Resolution:
      No further contact by the business

    • Initial Complaint

      Date:02/19/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Spam emails

    • Initial Complaint

      Date:11/01/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been getting daily unsolicited propaganda (sales) emails from Dylan Whitehouse, 2244 College Ave. Ste 327, Wilmington, OH 45177. How Can I stop the emails? I have 'Unsubscribed' several times over the last few days/weeks. and they keep coming. Thank you. ***** * ********

    • Initial Complaint

      Date:10/09/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Received a phishing/scam email from this company.

    • Initial Complaint

      Date:10/04/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Receive multiple/lots of spam emails, daily!!! Unsubscribe dies not work. Can’t get it stopped and it jams up, slows down my mailbox too. Only uploaded one example. It’s *****, *** **, post office, ****** to name a few.

    Dylan Whitehouse is NOT a BBB Accredited Business.

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