About
Overview
BBB Accreditation & Rating
About This Business
online bill payment center for employers and individuals to make child support
payments.
BBB Accredited Since: 9/24/2018
Years in Business: 25
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Central Ohio
- BBB File Opened:
- 4/7/2010
- Business Started:
- 1/1/2001
- Alternate Names:
- Conduent State & Local Solutions, Inc.
- Conduent State & Local Solutions
- Business Management:
- Mr. Brian Leonard, Customer Service Manager
- Ms. Cynthia "Cindy" Kerbler, Manager
Additional Contact Information
- Principal Contacts
- Mr. Brian Leonard, Customer Service Manager
- Ms. Cynthia "Cindy" Kerbler, Manager
- Customer Contacts
- Mr. Brian Leonard, Customer Service Manager
- Ms. Cynthia "Cindy" Kerbler, Manager
- Additional Phone Numbers
- Other Phone: (419) 788-9643
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Payment methods
- Visa, MasterCard, Discover, PayPal and Bank Account
- Refund and Exchange Policy
- Cancellation of payments are outlined in the Terms of Service.
- Business Categories
- Payment Processing Services
Latest Reviews
Ben F
"This is the worst company I've ever had the misfortune of dealing with. Ultimately they refused to reactivate my account because the fetus REMOVEDdidn't like what I had to say about how bs." ... Read full review
Jamaree B
"Horrible app. Needs to get better." ... Read full review
Luis T
"Very rude specialist in the other side of the phone.Lack of knowledge that doesnt know the whole process making confusing to navigate the system."
Frequently asked questions about ExpertPay
Is ExpertPay BBB Accredited?
Yes, ExpertPay has been a BBB Accredited Business since September 24, 2018.
What is the BBB rating of ExpertPay?
ExpertPay has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does ExpertPay have on BBB?
ExpertPay has 10 complaints filed with BBB in the last 3 years, 3 of them in the last 12 months.
How many customer reviews does ExpertPay have on BBB?
ExpertPay has 10 customer reviews on BBB.
How do I file a complaint against ExpertPay?
Where is ExpertPay located and what areas does it serve?
ExpertPay is located at 2198 Aurora Ave, Lewis Center, OH 43035-9169. Service area: 50 states + Puerto Rico and Washington, DC.
What does ExpertPay do?
The BBB Business Profile for ExpertPay describes the business as follows: Expert Pay is an online bill payment center for employers and individuals to make child support payments. Business category: Payment Processing Services.
How long has ExpertPay been in business?
ExpertPay has been in business for 25 years, since 2001.
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