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Business ProfileforDASCO HME, LLC
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 375 N West St, Westerville, OH 43082-1400
- BBB File Opened:
- 8/17/1998
- Years in Business:
- 36
- Business Started:
- 6/28/1987
- Business Incorporated:
- 7/17/1995
- Type of Entity:
- Corporation
- Alternate Business Name
- C-PAP Central
- DASCO-Family Home Medical Equipment
- Family Oxygen
- Business Management
- Kim Crum, Dir. Reimbursement
- Mr. Jason Seeley, President
- Mr. Rachel Mazur, CEO
- Contact Information
Principal
- Mr. Rachel Mazur, CEO
Customer Contact
- Mr. Rachel Mazur, CEO
- Additional Contact Information
Fax Numbers
- (614) 901-2228Primary Fax
- (614) 901-2868Other Fax
Phone Numbers
- (800) 892-4044Other Phone
- (614) 392-4339Other Phone
- (614) 901-2228
Customer Complaints
9 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Since March 16th 2023 I have called and emailed to resolve this issue. I was billed directly for the whole cost of my cpap masks and my insurance was never billed at all for their portion of my bill.
When I noticed the error, I began to contact them I have repeatedly called and emailed(I have saved) letting them know that my insurance needs to be billed for their portion and I would like credited to my credit card for the overage that I paid.
I finally contacted my insurance company and asked them to get involved and send Dasco the amount they would owe them on my behalf and they said no problem they just needed Dasco's 9 digit federal tax id number and diagnosis code, and 12 digit npi. I sent this request to Dasco via email to be ignored.
Finally I started emailing everyday until I finally got this response: This information has been sent to our billing department and someone will be in contact with you. **** ****** *** ******** DASCO HME, LLC P ###-###-#### Ext: **** | F ###-###-#### email correspondence is subject to ****************
To date no one from Dasco's billing office or any other department or office has contacted me. I received that message on 6/22/23 it is now 7/31/23.
This is unacceptable! I want to get this issue resolved. I would like my insurance to be billed and the amount I was overcharged returned to me.
Customer Reviews
18 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lynn G
12/21/2023
DASCO HME, LLC Response
01/02/2024
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