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Find a Location

Miami Valley Roofing & Restoration LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMiami Valley Roofing & Restoration LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers roofing, siding and gutters for homes and businesses.

    Business Details

    Location of This Business
    8820 Bellbrook Rd, Waynesville, OH 45068-9191
    BBB File Opened:
    3/10/2015
    Years in Business:
    11
    Business Started:
    3/1/2013
    Business Started Locally:
    3/1/2013
    Accredited Since:
    3/16/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1719815-0 for this business, issued by Bureau of Workman's Compensation

    These agencies may include:

    Bureau of Workman's Compensation

    3401 Park Center Dr

    Dayton OH 45414

    (937) 264-5000

    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ryan Dahnke, Owner
    Contact Information

    Principal

    • Mr. Ryan Dahnke, Owner

    Customer Contact

    • Mr. Ryan Dahnke, Owner
    • Mr. Anthony Payton, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    They were not honest about the cost of a roof replacement. I was assured my insurance check would cover the total cost, then received a large bill later
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mrs R

    2 stars

    09/29/2023

    We contacted MVR through “Angi” for an estimate on siding repairs. We did get the estimate in a timely, friendly, and knowledgeable manner. After that though, it seemed very high pressure. Our siding is not manufactured any longer and we needed an ITEL report to confirm that. Against our better judgement we gave them the information for our insurance adjuster so that they could send them a copy via email. We were told that they would need a sample to send for that and we asked them to get it from the damaged side of the house. They did not. They took it from a perfectly good, undamaged side of the house with no knowledge about whether it would be replaced at that point or not. They contacted our insurance adjuster and were out of line with them as well. What we specifically asked them not to do is what they did. We chose not to use their services.

    Miami Valley Roofing & Restoration LLC Response

    10/05/2023

    Dear Mrs. Reke, Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that your interaction with Miami Valley Roofing & Restoration LLC didn't meet your expectations. It sounds like there was a misunderstanding in the process, particularly concerning the siding sample. We always strive for clarity and transparency in our interactions, and I deeply regret that this situation caused any distress. Please know that your feedback is invaluable to us, and we'll be taking a closer look into this matter to ensure similar misunderstandings don’t happen in the future. Our relationship with our clients is paramount, and we're committed to ensuring every experience is a positive one. If you’re open to it, we would appreciate an opportunity to discuss this further with you and better understand the situation. Your trust means a lot to us, and we’d love a chance to rectify the situation. Best Regards, The Team at Miami Valley Roofing & Restoration LLC

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

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