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Business Profile

Roofing Contractors

Erie Home

Headquarters

Reviews

This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Erie Home has 93 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Erie Home

      3516 Granite Cir Toledo, OH 43617-1172

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    • Erie Home

      230 Second Ave, Suite 130 Waltham, MA 02451

      BBB accredited business seal
    • Erie Home

      1 Wholesale Way Cranston, RI 02920

      BBB accredited business seal
    • Erie Home

      2166 Brighton Henrietta Town Line Rd Ste C Rochester, NY 14623

      BBB accredited business seal
    • Erie Home

      12 Jupiter Lane, Suite 2 Albany, NY 12205

      BBB accredited business seal

    Customer Review Ratings

    4.75/5 stars

    Average of 8,974 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMichael Z

      Date: 10/24/2023

      5 stars
      **** Roofing had our +***** sq ft house done in under 7 hours and left the yard cleaner then it was when they came that morning. Our sales person was extremely nice and answered all of our questions.

      Erie Home

      Date: 10/30/2023

      Hi, ******* and ********. We are thrilled to learn that you had a positive experience with us!
    • Review fromStanley B F

      Date: 10/24/2023

      5 stars
      We are very pleased. Excellent roofing job. **** recommend company to all our family and friends.

      Erie Home

      Date: 10/30/2023

      Hi, *******. Thank you for taking the time to submit a review, we really appreciate it!
    • Review fromJames J

      Date: 10/24/2023

      5 stars
      Outstanding job nice work and afterwards good job with clean up

      Erie Home

      Date: 10/25/2023

      **************. We are thrilled to learn that you had a positive experience with us!
    • Review fromJamie F

      Date: 10/24/2023

      4 stars
      Roof turned out great and we were happy with the end product. The installation crew was polite and cleaned up after the job was done.

      Erie Home

      Date: 11/17/2023

      Hi, *****. Thank you so much for leaving us an *********!
    • Review fromMichael V

      Date: 10/24/2023

      5 stars
      The crew showed up early 6am started working at 630 am worked until 630/ 7 pm the first day. Second day worked min 12hrs finished after dark. This group of workers were the hardest working people I have ever had the pleasure to contract with. Very professional and courteous people. Great job, no regrets. A lot of attention to detail. I would absolutely recommend them to people I know.

      Erie Home

      Date: 10/25/2023

      Hi, *******. We appreciate the kind words and are glad we could provide you with a positive experience!
    • Review fromTimothy J

      Date: 10/24/2023

      1 star
      Salesperson ********************* sold me the waterproofing job and after his inspection he assured me that Erie Home could fix the basement issues. my wife and I signed the contract nearly $25,000. when the crew showed up, there were four (4) guys who didn't have a years experience between all of them. they immediately said that because of the configuration of my basement that there were certain things that were contracted that they wouldn't be able to do. on the second day the leader of the crew Kolby showed me a wall that they would be able to encapsulate nor repair and he had me sign a waiver absolving **** of the warranty in that area as preexisting. **** could not encapsulate all the walls that were contracted. the walls that they attempted to encapsulate they couldn't get the nails to catch and so they didn't even try to do one whole wall. **** Assured me that a supervisor ******************* would talk to me about a discount for not doing the contracted work. he never came back. upon what they deemed completion I refused to sign a satisfied sign off. I voiced my complaint to sales manager *********************** who said he was too busy to look at the job **** had done. Next three gentlemen ********************************* and another supervisor were supposed to come and inspect the job and to address my complaints only **** showed up. He documented all the complaints saying they would be taken care of., he also offered a discount but,,. he didn't come back. After speaking with sales Manager *********************** he said that he was the ONLY one that could discount jobs. I was served with papers from an Attorney demanding payment in full and threatening to put a Mechanics Lien on my home. I have a week to respond,

      Erie Home

      Date: 10/30/2023

      ******************. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better,please get in touch with us at ******************************************* we want to know more!
    • Review fromBecky B

      Date: 10/24/2023

      5 stars
      They are a great group to work with. Takes one day to remove the old roof and put on the new one. The color looks so good and is very close to the previous one.

      Erie Home

      Date: 10/30/2023

      Hi, *****. Thank you so much for leaving us an *********!
    • Review fromChristopher C

      Date: 10/24/2023

      4 stars
      They did a good job on the roof, happy with the service

      Erie Home

      Date: 10/25/2023

      **************************. Thank you for taking the time to submit a review, we really appreciate it!
    • Review fromSheila W

      Date: 10/24/2023

      5 stars
      Erie Home just replaced my roof, and they were great! The service was top notch from the original consultation to the completion of the job. I would highly recommend this business for your roofing needs.

      Erie Home

      Date: 10/25/2023

      Hi, ******. We are thrilled to learn that you had a positive experience with us!
    • Review fromDiane S

      Date: 10/24/2023

      5 stars
      **************** good employees, good materials. Fast and efficient.Good communication.

      Erie Home

      Date: 10/30/2023

      Hi, *****. Thank you for taking the time to submit a review, we really appreciate it!

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