Business ProfileforOmni Medical Transport LLC

damage the gutters and tried to gain On March 16th, 2023 an Omni driver backed into my driveway hitting my gutters while attempting to pick my husband, a double amptutee, up for his appointment. I witness him his attention to stop him before he continued. Once he came to a stop, him and his passanger, another Omni employee, got out of the truck and when I asked who is responsible the driver gave no response while the passagner expressed "Not me!". Once they left with my husband, I took pictures and contacted the company that installed my gutters for an estimate. Once I had this information I contacted Omni explaining the situation and I sent them a copy of the estimate that was provided to me. On March 28th, the manager, Mark, called and informed me he didn't think they had done all that damage saying their truck wasn't high enough, but we scheduled a time for him to come do an inspection, March 30th. During the next schedule pick up, March 29th, I took meausurements of the truck and the gutter. The truck measured 101 inches tall and my gutters are 97 inches high. On March 30th, while waiting for them to come, I heard a noise outside of my house and went to investiagate, I saw 2 unknown men in my driveway. When I went out my garage to see who they were I notice the Omni truck. I express that it was rude to be on someone's property without informing them first, both men ignored me and continued what they were doing. One of the men, who I believe is Mark, expressed to me that there was no way that their trucks could not have done this damage. I told him I watched the driver hit my gutters, and my husband, who was also outside with me, stated once the driver hit our gutters he pulled forward and readjusted the truck. They both completely ignored my husband and Mark continued to measure stating that there was no way this damage was done by them. Once they leave I call Omni to express my displeasure and frustration, requesting to speak to the owner about my treatment. On March 31th, Omni called and informed me they had dropped my husband as a client and who no longer providing service. and I sent them a copy of the estimate that was provided to me. and I sent them a copy of the estimate that was provided to me.