Reviews

Review Details

• Review fromJohn N

  Date: 07/17/2025

  1 star
  Located right on *********, you'd expect a little more. To start, the door didnt close properlyyou could see daylight at the top because it wasnt level. They claimed it was due to it being a storm door, but all the doors seemed to have the same issue. I had to use my full body weight to either push or pull the door closed.The room was dirty and smelled of stale smoke, like an old bowling alley. The toilet had debris where the bowl and seat meet, along with a weird greenish "slime." I had to clean it off myselfso fun. The floors were visibly dirty with large stains, garbage along the bed frame, and grime along the wall-side of the bed. There were spider webs all over the tops of the *********** daughter cut her toe going into the bathroom because the plastic threshold was loose and slid out of place. The bathroom door handle was coming off, and I had to hand-tighten the screws to keep it from falling apart. The towels were like sandpaper, the beds were small, and the room was cramped.Honestly, Im scared to see what the pool is like when we finally get the courage to use it. Weve stayed here before with no issues, but nowyou couldnt pay me to come ******** a week later my daughter might have an infection due to the cut. When the booking agency called on my behalf they basically said I was lying, well here are the pictures to prove it. I'm expect and pursing a full refund. Stay at your own ******** the pool had a ring of black dirt al the way around where the water met the wall.

• Review fromCarrie A

  Date: 09/28/2022

  1 star
  Bad bed bug problem! Refrigerator and microwave didn't work. Management never called me back. BEWARE. I have pictures of the bed bugs!

• Review fromKristen M

  Date: 08/08/2022

  1 star
  When we pulled back our sheets to get in bed we noticed live bugs both on the sheet, under the mattress and in the blankets. A profane racist word was also written on the sheets and there were many hairs and crumbs in the bed.
  We asked the manager to have all of the bedding stripped and please provide us with clean bedding because clearly they did not change bedding in between guests. We left the room so they could do that. We came back up and pulled back the sheet. The same word, stains, and crumbs were still in it. They did not change the bedding at all.
  We went down to ask that we cancel our next nights stay and that we watch the staff remake the beds for that night.
  We were assured we would receive a refund for our next nights stay but that we had to officially cancel it the next day though hotels.com. And then call them to let them know we did that.
  When I called the next day, the lady told me absolutely “no refund” and called us liars saying she has notes on what the staff did for us the night before.
  Do not stay here, they should be shut down. They absolutely do not employ any cleaning staff, it was the owners kids who came up and we paid $200 per night for this room.
  I’m planning to continue to make as many reviews as possible so other family’s do not experience the filth and scamming of this hotel.
  PLEASE DO NOT STAY HERE. I will be posting pictures as well and reporting them to the health department.