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Find a Location

Microtek Marine LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMicrotek Marine LLC

    Marine Sales and Service
    BBB accredited business

    Additional business information

    Additional Info:
    Complaints on file reflect a pattern of similar issues. Specifically, consumers report delays in repairs.

    In August 2018 Microtek responded to BBB's concerns about the pattern of complaints and released the following information: Microtek Marine LLC Terms and Conditions for purchases and repair orders, in particular, Sections 5,9 & 14 address the processing of orders with long lead time legacy parts mainly coming from China and South Korea.

    Microtek further explained to BBB that the money customers pay up front is not prepayment for the repair, it is simply the charge for tear down and estimate. Full payment is required once Microtek receives the parts from the manufacturer and they are ready to commence repairs.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/17/2015

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers Full Power & Marine Electronics Repair/Installation.

    Business Details

    Location of This Business
    4939 N Zetzer Rd Bldg 3, Oak Harbor, OH 43449-9744
    BBB File Opened:
    10/3/2011
    Years in Business:
    51
    Business Started:
    1/1/1973
    Business Incorporated:
    11/14/2017
    Accredited Since:
    11/17/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • Microtek Marine Group
    Contact Information

    Principal

    • Mr. Gayland Fisher, President

    Customer Contact

    • Kevin Fisher, Manager
    • Mr. Gayland Fisher, President
    Additional Contact Information

    Fax Numbers

    • (419) 898-1620
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    I took two lowrance units to be repaired in July of 2018 ( hds-******* ) the sonar was not working . I called constantly and the excuse was always the same that the circuit boards were unavailable. Now they want my serial numbers from units that they have to trace them. The numbers are not in my manuals . I have the receipt for them when I dropped them off but the numbers were not wrote on it either . I feel if they needed them to maintain tracking they should have wrote them on receipt . I feel like I have been robbed .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lori S

    1 star

    11/27/2021

    Like the other reviews....
    Sent a 2015 Lowrance HDS12 marine graph to this company....will not respond nor return my unit. I really think this is a scam. They get your electronics and money with no thought to fix or return property....almost a year now. I text him and said just send me back the unit. Tired of the covid excuse. **** called me an *******, I have sent request and called and text........
    MICROTEK
    **** IS A **** ARTIST
    BEWARE, BEWARE,BEWARE

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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