Business ProfileforPark National Bank

In July 2022, my employer signed me up for an HSA account with this entity, and I had Money deposited in it for 6 months every week. The only thing I have ever received are emails that state as follows (see below).

I have never received a welcome packet or anything indicating how to open an online account and have access to my money. Today, I called the number in the email, and nobody could help me. They want me to drive 1.5 hours to the branch closest to me. All I need is for them to send me the information so I can open the account.

Your most recent statement for account XXXXXXXXX is now available. Follow these quick steps to access your statement: 1. Go to ******************** to access online banking by using the account login box on the right 2. Select Paperless Statements in the top menu then click on Statements 3. Choose an account from the Account drop-down menu 4. Click on the link for the statement you’d like to view. The statement will open in a new browser window. From there you may choose to print or save the statement on your computer/tablet/etc. Want to import your data into Quicken© or Quickbooks™? Go to Accounts in the top menu and select Download Transactions. On the next screen, select the account, a start and end date, then click the icon to download for Quicken or QuickBooks. Questions? Our customer care team is available 24/7 by calling ************ or via live chat on our website. You are also welcome to visit or call your local branch. Please do not reply to this email. This is an automated email and we won’t receive your message if you reply. You are receiving this email because you enrolled in Park National Bank’s paperless statement service. This message is confidential for the named recipient only. Dissemination, distribution or copying of this message and/or attachments is strictly prohibited. Notify sender and delete this message if you are the improper recipient.