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Find a Location

Travis Stevens Roofing, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Travis Stevens Roofing, LLC

      9789 Karmar Ct Ste C New Albany, OH 43054-7065

      BBB Accredited Business
    • Travis Stevens Roofing, LLC

      7090 Dean Farm Rd New Albany, OH 43054-9266

      BBB Accredited Business

    Business ProfileforTravis Stevens Roofing, LLC

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Roofing inspection, repair, replacement, gutter, storm damage claims, and siding/trim services.

    Products & Services

    Roofing inspection, repair, replacement, gutter, storm damage claims, and siding/trim services.

    Business Details

    This is a multi-location business.

    Find a Location

    Travis Stevens Roofing, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Travis Stevens Roofing, LLC

        9789 Karmar Ct Ste C New Albany, OH 43054-7065

        BBB Accredited Business
      • Travis Stevens Roofing, LLC

        7090 Dean Farm Rd New Albany, OH 43054-9266

        BBB Accredited Business
      Location of This Business
      9789 Karmar Ct Ste C, New Albany, OH 43054-7065
      BBB File Opened:
      11/12/2015
      Years in Business:
      9
      Business Started:
      1/1/2015
      Accredited Since:
      7/1/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Travis Stevens Roofing
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Travis Stevens, Owner
      Contact Information

      Principal

      • Mr. Travis Stevens, Owner

      Customer Contact

      • Mr. Travis Stevens, Owner
      • Ms. Jenny Campbell, Office Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Description: The consumer hired Travis Stevens Roofing (TSR) to reshingle their roof on 10/08/21. He put down a deposit of $10k, which is half of the quoted $20k for the completed job. They began installation on 11/9/21 and told the consumer that the quality of shingles ordered was not available and offered an alternative shingle. These replacement shingles cost $2k less than the original shingles ordered. The company has caused a leak inside the home, caused property damage to the exterior of the home with their vehicle, left debris and trash on the roof and they have also damaged the neighbors home as well. They are now demanding full payment before completion of the job. The consumer has gone back and forth with them many times since this was not the original agreement and the work and repairs have not been completed.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jim B

      2 stars

      01/19/2022

      I am unhappy with the follow-up care/ warranty work that we never received. About 4 years ago, this company put a roof on our home. The job itself was done in time and looked good. Last summer, I noticed leaking happening near our chimney on the inside of our home. I called and spoke with Mr. ********************** twice about this issue. After 3 months, someone randomly came to the house, I explained what was wrong, and they never called back again. I even explained that if the issue was out of warranty, I would be willing to cover it. I tried calling back six separate times, left 4 voice mails ( twice the ** was full), and still, no one called me back. Sad that they can't follow through on their promises of a 10-year warranty they promised us, or at the very least call me back and explain why they won't help us.

      Travis Stevens Roofing, LLC Response

      05/01/2022

      We are very sorry for the delay in remedying your issue. Hopefully the repair is satisfactory. Your warranty is still very much honored on our part.

      Local BBB

      BBB of Central Ohio

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