Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Repair

On Spot Techs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Reviews

Customer Review Ratings

4.98/5 stars

Average of 51 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStephen M

    Date: 02/22/2024

    5 stars
    Dean did a very in-depth, comprehensive, conscientious evaluation of my computer set-up!!
    Also, excellent instruction on receiving an email while on a website!!
    Dean very friendly--not pushy--and easy to work with.
    Thank You, Dean
  • Review fromRichard L

    Date: 02/21/2024

    4 stars
    Pluses: (1) On-time service; (2) competent technicians.
    Minuses: Kind of "pricey."
  • Review fromMarilyn B

    Date: 02/16/2024

    5 stars
    We used On Spot Techs for the first time to help set up our new personal computer. Was very impressed with our Technician, Dean. He helped connect our printer to the computer, arrange things, and gave us tips. He was very professional and likable.
  • Review fromRichard C

    Date: 02/15/2024

    5 stars
    For past 3 years we have had excellent results with Eric Geier and his associates maintaining our computers and offering great suggestions!
    On time, friendly, reasonable, while offering unique pay ahead discounts. Eric visited us recently for maintenance on our desktop and we subsequently ordered a new laptop.
    The shop is a convenient location to north and south. We place our trust in this business because we owned a long time business and recognize quality from knowing what customers look for! His new associate Dean was outstanding and walked us through new laptop and camera suggestions.
    Richard C.
  • Review fromRoger E

    Date: 11/19/2023

    5 stars
    Outstanding service. They have been very helpfun in person (Hunter) and over thr phone.
    Roger E
  • Review fromKaren N

    Date: 11/17/2023

    5 stars
    Another great job by On Spot. Appreciate that Zac was able to correct my Word document problem and provide helpful information on using my phone. Always glad to have the laptop checked every year. Thank you Zac.
    Karen N
  • Review fromJoan L

    Date: 11/08/2023

    5 stars
    On Spot techs are always on time and willing to help you with any tech issues in person or on the phone. Zak is extremely patient with those of us who can’t keep up with the constant changes in technology.
  • Review fromMarlene B

    Date: 11/06/2023

    5 stars
    Personnel are well trained and explain what it wrong and repair the computer. I've always used this company and have always been please with the people who repair the computer. My go to company for all computer problems.
  • Review fromFrank S

    Date: 10/19/2023

    5 stars
    Outstanding service and friendly. On time for setting up the system. Will use them again Frank
  • Review fromJames L

    Date: 09/18/2023

    5 stars
    James L
    We bought our computer from On Spot Techs because we had seen saw Eric's (owner) helpful articles in the Dayton Daily News. Jeremy installed everything, and it has worked fine this past year. We just had our one-year computer check and upgrade with Jeremy. He answered all our questions and was extremely helpful. Jeremy is very personable and knowledgeable. We bought from On Spot Techs rather than a big-box company because we thought we would have better service, warranty, and product. We have been extremely satisfied.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.