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Find a Location

Old Street Saloon has 1 locations, listed below.

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    Business ProfileforOld Street Saloon

    Bar

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13 Old St, Monroe, OH 45050
    BBB File Opened:
    3/14/2022
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    D. B.

    1 star

    03/14/2022

    I've been a regular for four years and last night will be my last time at Old Street. I have enjoyed the Drag, the owner Dale, and having a somewhat local bar. The problem is the attitude of some of the employees with ***** being the worse of the bunch. The owner Dale commented that Rusty needs to go but stood back and watched while he berated me. I won't spend any more money at this establishment, and I wouldn't advise anyone else either. They closed the bar an hour early after advising they would be open later. They called the police because I had to contact an **** and was waiting until they got there. It's unprofessional to treat anyone this way and shocking that they would do this to a regular.

    Old Street Saloon Response

    03/17/2022

    We're sorry you felt this way. However, you were asked to leave as we were closing and you resisted. Businesses can't remain open simply because you don't want to leave. Our employees deserve to go home as well.

    Customer Response

    03/18/2022

    This bar is responding with a false statement. The posted hours are until 2:30 am, but because of daylight savings time, I asked ***** early on what time there were closing and was told at 2am. At 1:30 am they rudely announced they were closed and would be calling the police if I did not leave. They did not announce or post the early close and I advised them I was ordering an Uber and while waiting, they contacted the police. This isn't about me refusing to leave, this is about a collection of rude unprofessional employees who decided to treat a regular customer shamefully. The fact that the bar is now trying to backtrack on the facts of the evening only confirms why anyone looking for a good evening, should avoid this establishment.

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