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Find a Location

Cronin Ford North, LLC has 1 locations, listed below.

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    Business ProfileforCronin Ford North, LLC

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/26/2022

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cronin Ford North, LLC in Middletown, OH sells new and used cars.

    Business Details

    Location of This Business
    1750 N Verity Pkwy, Middletown, OH 45042
    BBB File Opened:
    9/19/2022
    Years in Business:
    22
    Business Started:
    11/1/2001
    Business Started Locally:
    7/1/2022
    Business Incorporated:
    5/27/2022
    Accredited Since:
    9/26/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Mr. Eric Koren, Owner
    Contact Information

    Principal

    • Mr. Eric Koren, Owner

    Customer Contact

    • Mr. Eric Koren, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    There is so much I need to go into detail about. I will give you a very, very short recap. This dealership sold me a **** ******** ******** that has had issues since we purchased it. It’s been in and out of their shop 6-7 times with NO outcome. I’m told it’s a normal issue with the maker of the vehicle. It is having a transmission or engine issue. It is knocking and the dealership is refusing to fix it. It also failed the certified pre-owned inspection. They told us they couldn’t get us approved for anything else when we tried getting out of it. If someone wants to give me a call I can go more into detail. It’s just a lot to type out. I want them to pay off our negative equity and give us a check for a down payment for a new vehicle at a different lot. OR to fix the vehicle. As in a new engine or transmission. The vehicle isn’t safe.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John R.

    1 star

    12/29/2023

    I have seen first hand the workmanship of many of the technicians within this company. many of them look and act like they are still in high school. aimlessly wondering around the shop location. not a lot of work being performed. very unprofessional looking. the service manager is very professional but does not stand behind his technicians. the store manager is very rude and snobbish. the sales team is very knowledgeable and I would recommend purchasing a vehicle from that location, but would strongly suggest getting repairs done at another location.

    Local BBB

    BBB Cincinnati

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