Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Peoples Bank has 115 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peoples Bank

      138 Putnam St Marietta, OH 45750-2923

    • Peoples Bank

      845 Wheeling Ave Cambridge, OH 43725-2316

    • Peoples Bank

      101 5th Ave Huntington, WV 25701-1807

    • Peoples Bank

      903 Division St Parkersburg, WV 26101-6050

    • Peoples Bank

      701 Grand Central Ave Vienna, WV 26105-2143

    Business ProfileforPeoples Bank

    Banking Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers banking services

    Products & Services

    Banking Services, Check Cashing, Savings Accounts, ATM, Estate Planning, Financial Planning, Health Insurance, Life Insurance, Loans, Mortgage, Real Estate Loans, Retirement Planning, Small Business Loans, Personal Banking, Business Banking, Money Market, CD's, Home Insurance, Auto Insurance, Disability Insurance, Business Investing, Estate Giving, Trusts

    Business Details

    This is a multi-location business.

    Find a Location

    Peoples Bank has 115 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peoples Bank

        138 Putnam St Marietta, OH 45750-2923

      • Peoples Bank

        845 Wheeling Ave Cambridge, OH 43725-2316

      • Peoples Bank

        101 5th Ave Huntington, WV 25701-1807

      • Peoples Bank

        903 Division St Parkersburg, WV 26101-6050

      • Peoples Bank

        701 Grand Central Ave Vienna, WV 26105-2143

      Headquarters
      138 Putnam St, Marietta, OH 45750-2923
      BBB File Opened:
      9/8/1993
      Years in Business:
      122
      Business Started:
      1/1/1902
      Business Started Locally:
      1/1/1992
      Business Incorporated:
      12/30/2015
      Licensing Information:
      • Ohio Division of Financial Institutions
        Ohio Department Of Commerce
        Division Of Financial Institutions
        77 South High Street 21st Floor
        Columbus, OH 43215-6120

        Phone 614-728-8400
        Fax 614-728-0380
        [email protected]
        http://com.ohio.gov/fiin 


      Type of Entity:
      Corporation
      Alternate Business Name
      • Peoples Insurance Agency
      • Peoples Bancorp
      Business Management
      • Ms. Amy Myers-Auch, Chief Legal Officer
      • Ms. Lynda Logan, Chief Compliance Officer
      Contact Information

      Customer Contact

      • Ms. Anne Gilliland, Executive Assistant
      • Ms. Amy Myers-Auch, Chief Legal Officer
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      The bank withdrew two $35 force overdraft charges on my account. The account has not been close to an overdraft situation. I called the corporate office and they admitted these charges should not have been made and they told me the local branch would refund them. He said the local branch would call me to take care of this. The local branch did not. I called the number again and spoke with the same person who said he would reach out again to the branch to get it resolved and that the branch would contact me. It's been a week now and I've not heard from anyone and the charges are still on my account. I am a small business that sells low margin items. $70 means a lot of sales to cover what this bank has now stolen from me. I've already opened another account at a different bank and will be closing this one as soon as a couple more items clear. Be warned that People Bank is another of those banks with fraudulent charges against accounts.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michele C

      1 star

      09/30/2023

      I been with peoples bank in cambridge ohio for 7 years never had a issue until someone hacked my account. I went through the fraud department and even went in the bank myself to handle my business. They were nothing but unprofessional laughing at me because I had no idea what was going on cause they locked my account and then come to find out someone use mobile deposit to put money In my account which I don't know how to do. I did the signing of my name and my name didn't match up with the writing on these checks. I went through this for 3 days and they were nothing but rude calling my fiancee a pig him being heavy set and was nothing but rude with my daughter who was trying to help me. Fast forward 3 days of all this they took my social security which is what I live on and they even admitted to me that they know it wasn't me but they are taking my check and that they don't care if its all I live on and to borrow money to live this month. They are so rude and the lady told me they are giving me my check and that they will be calling me back up there once it's released but they waited until closing to call me and tell me they aren't releasing my check and they are taking it for the overdraft that I didn't even cause.

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.