Business ProfileforIbral Auto Sales Company, LLC

I purchased a 2018 F150 on the evening of February 15th, 2023. On the morning of February 18th, 2023 I was driving my uncle home on the other side of town when the low oil pressure light turned on, so I pulled over to a gas station to check my oil level. The dip stick was dry as a bone so I went into the gas station and bought 6 quarts of oil. I decided to avoid the highway at this point as I was weary of what was causing this issue. Within 3 miles of putting all 6 quarts into the truck, the issue happened again, this time it was pouring oil out of the bottom of my truck. I immediately took the truck to nearest location that could asset the situation, which was Cronin Ford. After the initial look over by the mechanics at Ford, they explained that the timing chain cover was cracked, as well as the oil pan. They quoted me $4,200 dollars for the repairs. A few days later as the mechanics started on the repairs, it was realized that the issues were far greater as there were metal shavings in the engine, the gasket on the timing chain was absent, bolts were missing etc, and now the entire engine needs replaced. The timing change was replaced by the mechanics employed at Ibral Auto, as stated by the mechanic to me when I drove up there to talk about this situation. It is now very apparent to me that this issue was caused by the mechanic(s) at Ibral Auto. Now, I am stuck with a 12,084.72 dollar bill for the entire engine to be replaced. I've made several attempts to come to some resolution with the owner of this company, the most they have offered me is $850 dollars. I have since said that I may need to reach out to an attorney, now they refused to have a conversation with me at all. I bought the truck for $24,900. Not to mention not having a vehicle for 17 days and counting, now. It's mind bottling to me on how a business can legally operate in this manner.