Reviews

Review Details

• Review fromjohn m

  Date: 11/06/2025

  Excellent work! They were, by far, the best pricing out of four companies. My deck is relatively small, 16x20. It is not raised. They were in and out in one day. Dumpster came around 8am and they left around 7pm. All debris was cleaned up perfectly. *****, my consultant, came over on a Sunday to show me my color choices. I texted him some questions before work began. He called back...while he was on vacation in *****! Also, unbeknownst to me, two of my neighbors had their decks done by Deck Guardian. I HIGHLY recommend!

• Review fromL. C.

  Date: 11/01/2025

  Shame on me, researching reviews on Google for *** ******, owner of the Decking Specialist, I should have stayed clear, but I was conned into believing his stories. After giving him a 50% down payment, the problems began and continued! Poor communication, delayed start times, and questionable craftmanship, he completed only part of the quoted agreement, and requested additional money for supplies. After refusing a second request for additional money, he quit the job. He left us with an unfinished deck project and the quality was average at best.

  Decking Specialist

  Date: 11/05/2025

  Excuse me, I do apologize, but yes, you did. Give me Half down after I paid for all the material you gave me a check and then you canceled the check then me and your nice husband worked out a deal saying bring the material here he'll bring me another check which I did. I told you we're gonna be delayed on work. You was not happy about it no problem but when you told me, ***, it **** to be started on this date. I made it my business to get it started delayed from rain and we didn't know the railing situation because we didn't know where you was putting staircase at this point in time the the frame was built and all the composite was installed and I asked you nicely. Is it OK if we don't work over the weekend and come out Tuesday cause I had something on Monday you blasted me and called me every mean name in the book and every curse word there was at this point I said I would not want to come back and do the work. I was willing to return money to you because I no longer want to work for you, and after I hung up the phone, you called back and said *** I was willing to give you till Tuesday, even though you blasted me saying that was not gonna work so again your husband kindly asked me to come out and finish and I told him no and he asked me again nicely and I said yes I will come out and finish. He paid me for what was done so far we deducted $1500 for the staircase because I didn't wanna come back out anymore and I told him that and he understood so yes I was paid for the work. I did. I have photos of the deck that is up yes, we did deduct $1500 from the bounce because I did not do the staircase I was told by your husband if I wanted to come back and do the staircase, he will pay me the money I told him my timeframe may not work and I really don't want to. I was willing to take a loss on that job which I did. I am not saying I am the perfect contractor far from it, but your job would've been done to your satisfaction. If you did not argue with me if you did not make me feel worthless. Like I said from that point on, I was willing to pay you to get out of the job

  Decking Specialist

  Date: 11/05/2025

  Excuse me, I do apologize, but yes, you did. Give me Half down after I paid for all the material you gave me a check and then you canceled the check then me and your nice husband worked out a deal saying bring the material here he'll bring me another check which I did. I told you we're gonna be delayed on work. You was not happy about it no problem but when you told me, ***, it **** to be started on this date. I made it my business to get it started delayed from rain and we didn't know the railing situation because we didn't know where you was putting staircase at this point in time the the frame was built and all the composite was installed and I asked you nicely. Is it OK if we don't work over the weekend and come out Tuesday cause I had something on Monday you blasted me and called me every mean name in the book and every curse word there was at this point I said I would not want to come back and do the work. I was willing to return money to you because I no longer want to work for you, and after I hung up the phone, you called back and said *** I was willing to give you till Tuesday, even though you blasted me saying that was not gonna work so again your husband kindly asked me to come out and finish and I told him no and he asked me again nicely and I said yes I will come out and finish. He paid me for what was done so far we deducted $1500 for the staircase because I didn't wanna come back out anymore and I told him that and he understood so yes I was paid for the work. I did. I have photos of the deck that is up yes, we did deduct $1500 from the bounce because I did not do the staircase I was told by your husband if I wanted to come back and do the staircase, he will pay me the money I told him my timeframe may not work and I really don't want to. I was willing to take a loss on that job which I did. I am not saying I am the perfect contractor far from it, but your job would've been done to your satisfaction. If you did not argue with me if you did not make me feel worthless. Like I said from that point on, I was willing to pay you to get out of the job

  L. C.

  Date: 11/11/2025

  So, on 8/5, the owner came out and quoted a price for a deck with stairs, also, the resurfacing of a smaller deck. The total price was $9500. I gave a $5000 deposit. I decided to review the company, and was shocked at the number of complaints. I stopped payment on the check within a few hours of receiving the quoted price. The owner begged me to not stop payment, and trust him that all the bad reviews have been taken care of, and he was trying to turn his business around. When I said I was nervous, he promised me I would not regret hiring him. I gave him another check for $5000. Material were delivered, but not all that would be needed for the entire project.He was told that starting in a few weeks would be fine, because we needed to paint the walls first. He said that was fine and would start towards the end of August. I called on 8/18 and asked about his time schedule in August. He replied by text that he was glad I contacted him, because he had lost my number. I asked again on 8/20 about a scheduling time line. No responses were given about a date. Finally, I was told 9/2 would be the start date. He did not show up, I texted: "call me with a schedule, or pick up your material and return the deposit. I heard about a "crew", but never saw more that one worker. That worker came out and installed the post and deck flooring. Another week went by and on 9/11 the owner came out and asked for an additional $1000, and said his crew would be out this weekend. No crew, and no work until 9/18, the same one worker installed the railings. The owner came out that day and asked for the additional money on the contract and to end the job. We came to an understanding that he would finish the job, and I would only give him $2000 of the remaining quoted price, because I was worried he would no show ($8000 of the $9500 paid). He no showed, after texting me that he would "take care" of the few craftmanship issues (facia board not extending the frame, no end pieces on the trek boards) the next day. He never showed, and I gave up. His only contact was six weeks later after a poor review. Was I upset, yes, but only after witnessing the same behavior over and over again, that so many reviews had noted. I was more angry with myself for trusting this individual, and being lied to repeatedly.

• Review fromBarbara B

  Date: 10/24/2025

  Got a quote, signed a contract, paid $1400 down payment, work to be completed by September 25, 2025. I called about the start date and sent emails and messages. When he did answer the phone, he gave an excuse that he had to call me back later... but he didn't. Now, long past the contracted date for the work, he is still not answering calls or my contacts. Left a message and a phone message that we were canceling the contract due to breach of contract and lack of professional communication. Asked for our deposit back. He has ghosted us.
  Sadly, I even gave his contact information to a cousin who needed a deck done....I would never have done this had I known *** ******* owner of Deck Specialist, was unreliable and untrustworthy. Please don't enter into a contract with this person. I hate that he is forcing me to go to Small Claims Court to get our deposit back!

  Decking Specialist

  Date: 11/05/2025

  I do apologize for the inconvenience. We had an emergency that we had to take care of. Once we see reimbursement from the material. We will have your deposit back to you.

• Review fromTori p

  Date: 10/23/2025

  They did a beautiful job repairing my front porch. I called him Tuesday morning and the whole job was completed Thursday afternoon

  Decking Specialist

  Date: 11/05/2025

  Thank you so much for the review. Happy to work for you anytime.

  Decking Specialist

  Date: 11/05/2025

  Thank you so much for the review. Happy to work for you anytime.

• Review fromJames C

  Date: 10/16/2025

  outstanding work and great pricing friendly staff very knowledgeable of what they're doing all the way around 10/10

  Decking Specialist

  Date: 11/05/2025

  Thank you so much for the review

• Review fromFrank S

  Date: 10/09/2025

  I hired him to redo my back deck. They didn’t tear it completely down. They took off the old wood and wood railings and install Trex composite I am very happy with the work and the price

  Decking Specialist

  Date: 11/05/2025

  Thank you I am very happy with the review

  Decking Specialist

  Date: 11/05/2025

  Thank you I am very happy with the review

• Review fromPatrick B

  Date: 08/14/2025

  I would not hire them not a very good company, they did work for me and didn’t finish the job, so if you see them coming run.