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Business Profile

New Car Dealers

Taylor Kia of Lima
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BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Justin B

    Date: 01/23/2025

    I bought a 2022 *** **************** from this dealership. I drove 2 hours to **** to test drive the truck, everything was okay until I pulled back into the dealership. I noticed a loud popping noise coming from the front driver side, I informed the sales lady **** what I had heard. She told me the truck was already scheduled to go into the shop to have to the cv boots replaced, so it was more than likely something to do with that. I took her word thinking everything would be inspected and fixed like it should have. After pulling the trigger and buying the truck I noticed the popping noise continued to happen. I called **** back and informed her what was going on. She said she would talk to the mechanic and let me know what he thought, she then called me back and said that it was because it had bigger custom tires and that I was cutting the wheel to hard, and thats what was causing the noise. So I continued driving the truck like I normally was, and the noise continued. I recently dropped the truck off at a licensed 4x4 diesel mechanic shop that specializes working on bigger trucks. They told me that they did a diagnostic on the truck and that everything on the front end of the truck was loose on the lift. It was causing the lower control arm to shift back and causing the loud popping noise. Also causing it to go out of the alignment, which worn the two front tires down so quick. I had the dealership put brand new tires on the truck before I bought it, and within a month the two front tires were completely worn down on the outsides of the tires. The 4x4 mechanic shop that has my truck now gave me a quote of $1,200 to fix the truck, i finally talked to ***** ****** the ** and he said there was nothing they could do about the situation. Very unprofessional, the sales lady **** lied to him and told him she never talked to me a month after the issue continued. He never tried to help with a single ***** with my bill. This was an issue before I even bought the truck.

  • Dennis L

    Date: 09/28/2024

    It all started with a flyer they send in the mail. Took it up for the "great deal" no car featured on flyer on site. Should have left then. Made a deal purchased a vehicle with down pmt. Realized I got taken took vehicle back and they sweetened the deal took that vehicle back and gave new vehicle lower miles less money. Oh but wait let's lye on the application that you gave an extra 1000 down to get you approved on a fixed monthly income. Got a vehicle I can't afford and the ****** harassing me. Plus my credit is going to plunge. Not a business for anyone to go to.

  • M. W.

    Date: 07/26/2023

    We bought a SUV with cash on 6/19/23 and were told the title would be mailed in a week. After not receiving the title, I contacted Kia of Lima on 7/12/23 and was told the title would be mailed no later than 7/17/23, but we never received it. I contacted Kia of Lima again on 7/25/23 and was told the title would be mailed that day. I don't believe them and still do not have the title to our SUV we bought a month ago.

Taylor Kia of Lima is BBB Accredited.

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