Business ProfileforUnited Readers' Service, Inc.

I was pressured into a contract with United Readers Service contract in March of 2023 and have been trying to end the service agreement with them. Every I spoke to a representative of theirs I was treated extremely rude and decided that I needed to make sure all my conversions with them were recorded in some way so I emailed their customer service team explaining that their staff has been extremely rude and unprofessionally and I did not want to be contacted via phone because of this and to please email me back and let me know how to end this service immediately. They would not email me back and called me a few times. Once I received a voice mail from a senior account manager named Deirdre I called her back, I got permission from her to record our conversion and have saved this recording for my records. She told me there was no way to end the contract and my only options were to change what magazines but I pointed out that in the recording it does say they would work with me on the payments if need be and I insisted that they work with me due to the fact that I have lost my income and that they have been extremely rude to me and threatened to send me to collections. I finally got her to agree to pay off the account early and end the contract. The discount is pathetic but it is a discount. The balance I owe is $758.10 and she said I could pay $720.00 to pay it off but that the magazines would continue to be sent for the full term of the agreement. I will be paying this off and watching my accounts to make sure that they do not charge me again. She says that sense the magazines do start off delayed that they should stop May 2026 but might take as long as June 2026. Anyone struggling to end their service with this company I would recommend calling Dierdre at eight hundred, eight six zero, seven three two three Ex 447, you will be told you have to pay it off in a lump sum but you can end this nonsense.