Business Profile
Plumber
Eco Plumbers, Electricians, and HVAC TechniciansHeadquarters
Reviews
This profile includes reviews for Eco Plumbers, Electricians, and HVAC Technicians's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 477 Customer Reviews
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Review fromCelia V
Date: 12/04/2022
3 starsWe have used Eco Plumbers many times over the last few years and have done lots of fairly costly work. This time, Ecoplumbers came out to work on a plugged kitchen sink. The tech said it could not be snaked and that we needed new pipe work in the basement. Very costly but went with it. A manager came out to chat about the need for additional fixes as the house is old and pipes will eventually need replacement. We know this, but declined due to finances. We hoped to have this done at a later time. So we agreed to just stick with the kitchen sinks. This was repaired, and a new disposal was also installed. All seems to work great. The next ****** after this work, we find the bathtub was not draining. Another clog? This was part of the area that we said we wanted to wait on as the upstairs bathroom was working just fine. We have become suspicious that each visit ends up with another job that needs to be done and more costly. Called to complain about bathtub and someone said they would call. Someone did call and left a message for me to call back. I did, but message said no one was there to talk (3:00 PM??). As instructed I left a message and it has been two days and no response. Customers should double check their needs. I gave 3 stars because the work seemed to be done very well and so far the sink seems fine. Since we're not plumbers, it is difficult to determine whether the original clog was fixed and whether all that work was necessary or whether the new clog is a part of or misdiagnosis of the kitchen problem I give 5 stars to the technicians who come to do the work. All are professional, friendly and hard workers. We hope that our suspicions about the need for all this work is not a sales pitch.
Eco Plumbers, Electricians, and HVAC Technicians
Date: 12/08/2022
Hi *****, thank you for your feedback on your recent service with us. We apologize as there was a miscommunication on our end and we assure you we have addressed this internally. Our team was happy to assist with your home's plumbing issue and come back out to resolve the clogged tub drain. We stand by our services which come with multiple guarantees, including your satisfaction! If you have any further feedback, please don't hesitate to reach out. All the best, The Eco Plumbers.Review fromRon J
Date: 11/29/2022
5 stars*********************** did a nice job and worked diligently with the **************** inspector to get ************ shutoff valve installed and checked out. Not an easy job scheduling a couple visits and completing before the end of business day for the water company.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/29/2022
***, we appreciate the great feedback that you wrote, as it will assist others who might be deciding on a home service company. **** appreciated your nice comments! Thanks for your business and don't hesitate to call if you need us! The team at The Eco PlumbersEco Plumbers, Electricians, and HVAC Technicians
Date: 11/29/2022
Thank you for taking the time to leave us a five-star review, ***. We are certainly happy to hear that you were satisfied with your service from ****! It can be tricky to coordinate with the city sometimes, but we're happy to hear that it all got handled for you. We hope to hear from you again for any future home service needs. All the best, The Eco Plumbers.Review fromArchie S
Date: 11/28/2022
5 stars****** was prompt, polite and professional and very thorough in his work.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/29/2022
Thank you for taking the time to leave us a five-star review, ******. We are certainly happy to hear that you were satisfied with your service from ******! We hope to hear from you again for any future home service needs. All the best, The Eco Plumbers.Review fromTeresa P
Date: 11/14/2022
1 starIn August i called this company to give me an estimate on my side yard. For years i had a huge water problem that came through the middle of my front yard making a large dip in my yard. **** came out, said he mad a video for his workers and we agreed on only to do the worst part of my side yard and maybe the back yard next year.. The pipes was to be placed in the middle of my yard, Their team arrived while i was still inside working and unloaded their things. I went out to greet term offer water and went back into work. When i went out to check, the team had put the drains next to the house instead of on the side yard where we had agreed on. I immediately called their office. **** came out a few days later and admitted they did the job wrong, did not watch the video and was in a hurry, After waiting on them to show back up, they send a text when they are on their way, i received approximately 8 text from this company saying they were on their way and they did not show up. , I told them not to come back. I was very mad .Today their dispute department blatantly lied to me because they dont want to make it right. They said they put the drain in the right place. They did not, they know this and are liars . Blatant liars. They have enough business so they dont care about one complaint. I had originally told them I would not write a review. I changed my mind. They lied. Their salesman made a tape for the team and he admitted it when he came out, They messed up the side of my driveway by getting too close to the drive, busted my curb in addition to a whole placements of pipes next to my home and 12 feet off of the agrrement.The salesman **** admitted they did it wrong. They know they did it wrong and completely messed up a job I am very aware that they have many high star reviews because i read them and studied this with other companies for two years, ************ tells you where the drain needs to go. So now they say it was placed wrong? Don.t!Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/21/2022
Hi ******, thank you for your feedback. The work we completed on your home's downspout drains is still under warranty, so our team would be happy to come out to review the placement of the pipes, discuss your concerns and come to a resolution. Please contact our Care Team at ************ to schedule a day and time that works best. We look forward to hearing from you! All the best, The Eco Plumbers.Review fromChristine J
Date: 11/09/2022
5 stars***** and ****. Both came for 2 different services. Did great job. Would love to have them both back.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/10/2022
Hello *********! Thank you for your review! We appreciate your business. We stand by our services, which come with multiple guarantees! We look forward to being there for you whenever you are in need of future services. All the best, The Eco Plumbers.Review fromPhillip O
Date: 11/09/2022
5 starsWhat a great ************************* is ! Hard working and extremely pleasant ! He is really a great asset to the company !Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/11/2022
Hi *******, thank you for your 5-star review! We truly appreciate the feedback on your service with *********. We are happy to hear that you were satisfied with your service. We will be here to take your call if you ever need us in the future. Have a wonderful day, The Eco Plumbers.Review fromAnthony T
Date: 11/07/2022
5 starsCame out spent considerable time trying to resolve my clogged And came up with a solution to fix my colander drain lineEco Plumbers, Electricians, and HVAC Technicians
Date: 11/08/2022
Hi *******, it was our pleasure to help you. Thank you for welcoming us into your home and for leaving us a 5-star review. We appreciate your business. Have a wonderful day, The Eco Plumbers.Review fromChris F
Date: 11/01/2022
5 starsHad the pleasure of ************* repairing a broken pipe under my house. Very good at his job and very professional. On time, cleaned up after he was done. Whatever your paying this man, double it. Hard to find good workers like this guy. Very pleasant attitude while doing a hard dirty job. Thanks Will!!Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/01/2022
Hi *****, thank you for the 5-star review and for the wonderful feedback from your service with ****. It was our pleasure to assist with options and answer any questions you may have had. We appreciate your business. All the best, The Eco Plumbers.Review fromFederico G.
Date: 10/31/2022
5 stars****** did an amazing job, he went in inspected everything before he started the job. He showed me options before I decided to commit and we found a very good cost efficient option within my budget. ****** also went above and beyond his service I am beyond shocked how good of customer service he gave. If I could tell the *** of eco plumbers something it would be to get him a raise and for him to conduct customer service training to other plumber technicians. I will be using eco plumbers going forward.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/01/2022
Hi ********, thank you for the great feedback on your service with ******. We love hearing directly from our customers! We appreciate your 5-star review and your business. Have a wonderful day, The Eco Plumbers.Review fromScott S
Date: 10/31/2022
5 stars**************, *********** technician did an amazing job doing a difficult replacement of a 70 foot flex gas line run, which had been found to contain a minor leak. He was friendly, professional, and persistent working in several awkward crawl spaces, and through a few small access holes.Eco Plumbers, Electricians, and HVAC Technicians
Date: 11/01/2022
Thank you for taking the time to leave us a five-star review, *****. We are so glad to hear that you were satisfied with your service from *****. Please feel free to call us again for any future home service needs. All the best, The Eco Plumbers.
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