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Business Profile

Carpet and Rug Cleaners

Stanley Steemer International, Inc. & Corporately Owned Branch Locations
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Stanley Steemer International, Inc. & Corporately Owned Branch Locations's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stanley Steemer International, Inc. & Corporately Owned Branch Locations has 61 locations, listed below.

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    Customer Review Ratings

    4.64

    Average of 842 Customer Reviews

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    Review Details

    • Carolyn H

      Date: 11/16/2022

      My original complaint was the service. My floors were not cleaned in certain areas and I asked to speak to a manager. My floor was cleaned October 10th and as of yet I have not heard from the manager. I have been told several times that he would call and that someone would come back out and inspect my floors. Neither has happened. I think it is very unprofessional of this company to not get back with an unsatisfied customer. To top it off I was quoted ****** and ended up paying *******. So unprofessional and rude.

    • Arthur M

      Date: 11/09/2022

      We had talked to the *********** ******* office to schedule a carpet cleaning for our home. They quoted $324.00. I was gone when they came but my 78 year old wife was here. They did the carpet and the kitchen chairs as asked and on the quote. They told her she needed the protection and deodorizing. She did not ask the amount, our fault but who would take advantage of a 78 year old. When they got done they billed her an additional $931.00. She did not no better than to pay this outrageous bill. Does this company really need to go around scamming elderly people? I did not realize they had done the same thing Nov. 11 2019. My wife never said anything about it I thought their quote was good then as I thought it was now. When I called the local manager to complain and told him I would put a hold on the check, he told me he was a police officer and he would have me locked up before nightfall. This was heard by a associate who was in the car at the time and the phone was in the hands free mode over the speakers. Is this stanley steemer?

    Stanley Steemer International, Inc. & Corporately Owned Branch Locations is BBB Accredited.

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