Reviews
This profile includes reviews for Kimble Company's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 34 Customer Reviews
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Review fromMichele R
Date: 03/15/2023
1 starI would prefer to give no stars. Week after week trash pick up is delayed. I would care less if week after week my trash wasn't left after everyone else has had theirs picked up. He would lie and say my trash wasn't out but he never drove by my house. My neighbors are smarter and don't use Kimble. Later, watched the guy pull up in front of my house but not pick up trash after I had called in multiple complaints. Here I am, now 6 out of 8 weeks with my trash left behind. Wanted to cancel early but was told they would not return my money. That's theft, keeping money for services NOT rendered. RUN FROM THIS COMPANY. They are a joke.
Kimble Company
Date: 03/17/2023
We are sorry to hear about your experience and apologize for inconvenience. A supervisor has attempted to contact you to explain the issues that are going on with staffing, which is causing the delays. We are also working on routing stops to be more efficient. We hope to have the delay issues resolved with the plans we have in effect. Thank you for your patience during this time. If you have any further questions or concerns please contact us direct at *************** **** ****. We appreciate you being a valued Kimble customer.Review fromKelly B
Date: 02/01/2023
1 starIt’s absolutely appalling that week after week our trash pick up is delayed and when we canceled service we end up losing monies paid for the quarter. This is a complete ripoff by a company that cannot maintain a service that we paid for. Then to top that it takes you 4-6 weeks to pick up your can.. They’ve picked up once in 2023 on the regular scheduled day.Review fromElora G
Date: 01/16/2023
1 starMy family and I have had Kimble for the last 3-4 years. For the last year and a half, they have thrown the cans in my yard, have broken two lids off, and kicked one to the middle of my yard. For the first year, they were good. Until a year and a half ago. I looked today and everyone else on my street that have Kimble, their trash cans are in perfectly good shape and not thrown around. The mistreatment is specifically MY house. This is absolutely ridiculous. And their customer service is horrible when you try to call. I'd give this company no stars if possible.Kimble Company
Date: 01/17/2023
Unfortunately we are unable to locate your account. Please contact Kimble direct at ************* **** **** so that we can help resolve your issue. You can also provide your address in response to the Review as well. Thank you for being a valued customer of Kimble Recycling & Disposal, Inc.Review fromVanessa- (Brandy Spring) S
Date: 12/06/2022
1 starHow does this company have a A+ rating??? The truck drove past my recycle bin and didn't stop. They say I have to wait until next pickup. That makes a month of no pickup. I think I'll just take it to them since they refuse to come get it. Terrible service!Kimble Company
Date: 12/12/2022
Please contact Kimble Customer Service at ************* **** **** so that we may research and resolve your issue. Thank you !
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