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Business Profile

Transmission

2 Brothers Automotive LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromGreg L

    Date: 10/29/2024

    1 star
    Allowed this shop to do an engine swap on my 2015 mustang. Took out a loan to cover repairs at an a** ****** rate because the greedy one in accounting wouldn't get off my jock about the payment for repairs. Sadly after paying in full the car still isn't fixed and STILL has the check engine light on. But the owner is allegedly a master of all vehicle mechanics. Based on this alone, he is a master of none.... In full transparency I am a past employee but none the less still was a paying customer. On another claim, company still owes me almost 4k in unpaid fees.
  • Review fromBen G

    Date: 08/16/2024

    1 star
    Not happy that it makes me give 1 star instead of zero. Very unprofessional horrible customer service and customer care.
  • Review fromCaleb C

    Date: 03/08/2024

    5 stars
    Been servicing our fleet for 15 years always satisfied . Great staff that knows the industry !
  • Review fromVince P

    Date: 11/01/2022

    1 star
    As a small woman owned business we rely heavily on our vehicles both daily trucks and backup trucks. Recently our backup truck went down and we had it towed to two brothers automotive. We were told the motor was blown and it would be over 4k to have it completely rebulit with a full 1year warranty. We decided to have it rebuilt because the owners father loved The truck is an 83 Dodge D350 with a 360 motor. This classic was purchased with 49k original miles from a local university. We decided to invest in the rebulid and use the truck only for covering another truck if it went down or for any busy times when a backup truck would help alleviate getting behind. The rebuild was done approximately 30 days ago and come with a full 100% warranty. The odometer is not working so from day 1 when my father used the truck he kept mileage records when used and currently have just under 750 miles.The problem started after we agreed to have it rebuilt, we were told the rebuild would take 4-6 days to complete 1 day motor out, 1 day rebuild and 1 day re install and check. They allowed a few days for any unseen problems.A week passes by and nothing heard. I called them direct and asked for an update and why nobody called me??? I was told they were short staffed and most parts were in and the other part they were waiting on would be in within a few days. I wasnt happy but things happen so i said ok no problem. Another week goes by and I called again to see when i could pickup the truck and was told the parts were not in they were waiting on a couple mounting bolts and they were good to go. Again now we are week there and im not happy so i called in and asked for a supervisor and a rude lady picks up the phone and says shes the owners wife the *** FAST FORWARD Had truck less than 4 weeks truck motor blew up now owner says it was our fault and will not cover 1 year warranty. it was not our fault it was their bad work that caused the motor to blow.

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