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Business ProfileforTORCO Termite and Pest Control Company
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 4301 Donlyn Ct Concourse B Office Park, Columbus, OH 43232-7208
- BBB File Opened:
- 11/5/2004
- Years in Business:
- 12
- Business Started:
- 1/23/2012
- Accredited Since:
- 4/1/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Torco Termite and Pest
- TORCO Termite Company
- TORCO Termite and Pest Control Company, LLC
- Business Management
- Mr. John E. Breen, President
- Contact Information
Principal
- Mr. John E. Breen, President
Customer Contact
- Mr. John E. Breen, President
- Additional Contact Information
Fax Numbers
- (614) 775-9977Primary Fax
Phone Numbers
- (877) 638-7173Other Phone
- (614) 845-2607Other Phone
Email Addresses
- Primary
- (614) 775-9977
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
To Whom It May Concern: I received a text on the 22nd of March about a Termite Annual Renewal service plan for $179.00 with tax was $192.43. I was told of a pending balance from Nov. 3rd, 2021 in the amount of $90.30. I told himI knew of no balance. He said ok we can check on that, do you want to go ahead with the renewal. I said yes and gave him the account number. I was given the date of April 1st between 12:30PM and 1:30PM. No one ever showed up on the first or second of April, so I called 614 *** **** no response I called 614 *** ****, ***** ******* Agent 2 times, no answer. Called 614 *** **** no response.
•
Enclosed is a copy from the Huntington National Bank with letter stating the service was paid in full on November 3rd in the amount of $90.30. No one would return my calls so I could explain the information and send a copy at time of original call. I have never had an experience like this before and very disappointed with Torco being very unprofessional.
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