Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mulch

Ohio Mulch

Headquarters

Reviews

This profile includes reviews for Ohio Mulch's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ohio Mulch has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ohio Mulch

      1600 Universal Rd Columbus, OH 43207-1733

      BBB accredited business seal
    • Ohio Mulch

      537 Reynoldsburg New Albany Rd Blacklick, OH 43004-8792

      BBB accredited business seal
    • Ohio Mulch

      5380 Riverside Dr Columbus, OH 43220-1700

      BBB accredited business seal
    • Ohio Mulch

      4480 Winchester Pike Columbus, OH 43232-5606

      BBB accredited business seal
    • Ohio Mulch

      4065 Mount Carmel Tobasco Rd Cincinnati, OH 45255-3414

    Customer Review Ratings

    1.43/5 stars

    Average of 21 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromPaul K

      Date: 09/27/2022

      1 star
      So I ordered mulch and gravel from Ohio Mulch they had a special free delivery on any order over $200. Very good deal I have used them before had no problems but being a day late with the delivery but that is kind of normal these days no big deal. I got delivery on Tuesday 08/30 the bag mulch was easy to put out no problem then I go to the bagged gravel pallet and find out they sent me a "super sack" of gravel instead of bags. Well I sent them a email telling them my problem they wrote back that they had called me and I had approved the substitution . It was kind of strange since I didn't get a call from them so I sent them another email explaining the situation. I didn't get a response from them till Friday saying that they were getting the district manager involved. I kind of got sick of waiting around for them so I had called my credit card company early Friday morning and filled a dispute. At this point I was getting sick of it I decided hey loose gravel is a pain but I can work with it. So I sent them a email telling them to either pick it up or give me the price difference between bag and bulk . Well they sent me a email back saying that there was no difference between bag and bulk in price. I sent them a email back saying that they must think I'm stupid, I'm letting the credit card company handle it ****** learned just wanted to share.

      Ohio Mulch

      Date: 05/03/2023

      Mr. Kieffer, I understand your initial concern of the bag sizing and at time of delivery the product was even placed closer to the desired install spot to assure a level of ease with the install process. We had came out to the residence to review your concern with you called when on site and there was no one home we also called from the site and left a message, the following day the charge was disputed leaving us no alternatives but to wait for the decision of your credit card company with there decision.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.