General Contractor
Liberty Exterior Design LLCFind BBB Accredited Businesses in General Contractor.
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Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:State of Ohio V. Liberty Restoration, LLC, Liberty Exterior Design, LLC and Joshua T. Basinger. Case Number 24 CV 006423
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On Aug. 20, 2024, the Ohio Attorney General’s Office filed a civil lawsuit in Franklin County Common Pleas Court against defendants Liberty Restoration, LLC, Liberty Exterior Design, LLC, and Joshua T. Basinger, accusing them of ghosting homeowners after accepting payments totaling $158,000 for repairs, in violation of the Ohio Consumer Sales Practices Act and the Home Solicitation Sales Act.
According to the state and the lawsuit, the business sold home-repair services in storm-damaged areas, accepting deposits either directly from customers or through checks from their insurance companies. Consumers complained that Liberty Restoration failed to make the promised repairs or performed shoddy work, then dodged consumers’ subsequent attempts to contact the business. The state and the lawsuit further assert that the company agreed to issue refunds but never delivered on that promise.
The state seeks restitution for consumers, civil penalties, and an injunction preventing Basinger and his business from continuing to violate the law or doing business until restitution is paid.
The matter is pending before the court.
For more details you may wish to contact:
- The Ohio Attorney General's Office Help Center
Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, https://www.ohioprotects.org/
- The Franklin County Clerk of Courts office,
373 South High Street, Columbus, OH 43215, phone 614-525-3600, http://www.franklincountyohio.gov/clerk/cio.cfm or online http://fcdcfcjs.co.franklin.oh.us/CaseInformationOnline/
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Central Ohio
- BBB File Opened:
- 5/3/2023
- Business Started:
- 12/28/2022
- Business Started Locally:
- 12/28/2022
- Business Incorporated:
- 12/28/2022
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Joshua Basinger, Statutory Agent
Additional Contact Information
- Principal Contacts
- Mr. Joshua Basinger, Statutory Agent
- Customer Contacts
- Mr. Joshua Basinger, Statutory Agent
- Additional Email Addresses
- Primary: Email this Business
- Social Media
- YouTube
Additional Information
- Referral Assistance
- Columbus Building & Development Services
111 North Front Street
Columbus OH 43215
Phone Number: 614-645-7433
Fax Number: (614) 645-0082
https://columbus.gov/bzs/document-library/reports/List-of-Licensed-Contractors-By-Business-Name/ - Business Categories
- General Contractor, Home Improvement, Home Renovation
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