Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Dog Stop-Franklinton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Dog Stop-Franklinton

    Dog Boarding

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pet boarding, daycare, training, grooming and retail store services.

    Products & Services

    Pet boarding, daycare, training, grooming and retail store services.

    Business Details

    Location of This Business
    399 W. State St., Columbus, OH 43215
    BBB File Opened:
    8/5/2021
    Years in Business:
    3
    Business Started:
    11/1/2020
    Alternate Business Name
    • Wishes and Dreams LLC
    • The Dog Stop
    Hours of Operation

    Primary

    M:
    5:45 AM - 7:00 PM
    T:
    5:45 AM - 7:00 PM
    W:
    5:45 AM - 7:00 PM
    Th:
    5:45 AM - 7:00 PM
    F:
    5:45 AM - 7:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    10:00 AM - 4:00 PM
    Business Management
    • Ms. Lisa Baird, Owner
    Contact Information

    Principal

    • Ms. Lisa Baird, Owner

    Customer Contact

    • Ms. Lisa Baird, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My dog was attacked at doggies day care. Nothing was done and I was not notified until I picked him up at 6:30pm (please see attached photos) my dog could NOT bend his paw, it was bleeding and he could not walk on it, it was swollen to the size of a golf ball. In the 4th point down on the business addendum it stays medical treatment will be given to any dog in its care. If hospitalization is required they will transport the dog to the chosen hospital/Vet for service. My dog was not treated and I had to take him to the after hours emergency vets an office where they treated him. I had asked the business to compensate for the $400 vet bill and in writing from the owner Melissa, said she “sent it in The mail” it’s been over a month and I have yet to receive this “check” she also claims the attack didn’t happen since she “can’t find it on video” Please be advised I would like my bill compensated for their lack of accountability.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.