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Business Profile

Heating and Air Conditioning

HELP Plumbing, Heating, Cooling, and Drains

Reviews

Customer Review Ratings

4.9/5 stars

Average of 401 Customer Reviews

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Review Details

  • Review fromJohn B

    Date: 12/13/2022

    5 stars
    Ryan was knowledgeable about each device and component I needed looked at. Not only that I could easily tell his knowledge was being passed on and absorbed by the young man who was working with him. I am confident that if Help sends someone out, I will be taken care of.
  • Review fromKim T

    Date: 12/09/2022

    5 stars
    Efficient, professional. Explained everything very well at the beginning, middle, and end.
  • Review fromRebecca S

    Date: 12/08/2022

    5 stars
    Alex R was great to work with! He fixed a long time issue very quickly that others had told me would require additional parts. He took pictures and reviewed the state of the equipment and made suggestions on what else to do to get the most out of the remaining life of the furnace. He even offered to help move items back in the basement that I moved so he could get to everything. Very professional, extremely pleasant and hope I see him again for my spring maintenance. Thanks Alex!
  • Review fromTammy C

    Date: 12/01/2022

    5 stars
    HELP is great. Prompt, thorough service. Friendly and respectful techs.
    I would recommend HELP to my grandma (if she was alive).
  • Review fromTim H

    Date: 11/28/2022

    5 stars
    Mr S****, did a very good job, very nice and would recommend services with top marks.
  • Review fromNancy M

    Date: 11/24/2022

    5 stars
    Phil S explained and gave me different estimates for the projects I need done. Very professional! Thanks Phil.
  • Review fromBeth K

    Date: 11/23/2022

    5 stars
    Reginald was incredibly polite and helpful. He knew his work he knew exactly what was going on and was able to present us with a great plan to take care of the issues that was troubling our very old furnace. We have used them for plumbing and would use them for our furnace.
  • Review fromMary W

    Date: 11/22/2022

    5 stars
    Since we are HELP club members there was no charge for this HVAC service. Technician Steffen was knowledgeable, personable and did an excellent job.
    Another great experience with HELP.
  • Review fromScott S

    Date: 11/22/2022

    5 stars
    We have been using HELP for at least 10 years. We tried just about everyone else. We have been happiest with HELP. We have gotten such excellent service from them.
  • Review frompat K

    Date: 11/12/2022

    5 stars
    explained what needed to be done to get the max performance from my furnace. HELP club member helped to keep expenses down

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