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Business Profile

Garbage Removal

Rumpke Waste & Recycling

Reviews

This profile includes reviews for Rumpke Waste & Recycling's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rumpke Waste & Recycling has 51 locations, listed below.

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    Customer Review Ratings

    2.1/5 stars

    Average of 212 Customer Reviews

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    Review Details

    • Review fromLaramie D.

      Date: 08/04/2022

      1 star
      Rumpke doesn't deserve any stars. They missed picking up the trash several weeks. When the billing cycle was over I switched companies but I let them know I wasn't continuing the service. They later sent me a bill stating I owed them more money. They sent the statement to bill collectors immediately. I sent the form back to dispute the money due within the time frame given. The next day I received a letter stating the underpayment was being elevated and would impact my credit score. I paid them the money but I made sure to let them know I will never give them my business again. Time frames mean nothing to Rumpke and they can't do their job.
    • Review fromRalph S

      Date: 08/04/2022

      1 star
      Very poor customer service, our original trash collection was with ***** Hauling which I have used for the past twenty some years. They were not perfect but always returned if they missed a pick up. I have always paid them one year in advance mostly for my convenience. Earlier this year they were purchased by Rumpke and I have had nothing but frustration over missed pick *** since. When I call the customer service are always polite and Always thank me for choosing Rumpke ( which I didnt). However regardless of my complaints and their promises I always have to wait with trash sitting at the end of my driveway in danger of getting strewn about by animals until my next weekly pick up that *** be missed again. I have resorted to emails with no success. Each email I send I send I ask for someone that is responsible or in charge to give me a call and let me know my issue is resolved, I have received 2 calls both of which promised pick *** that never happened. I have asked for a refund for all the missed pick *** as I have already paid for full service that I am not getting.

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