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Find a Location

Jake Sweeney Body Shop has 1 locations, listed below.

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    Business ProfileforJake Sweeney Body Shop

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers automobile repair services. Jake Sweeney Body Shop offers body repairs on all makes and models as professional auto body painting and custom work. Jake Sweeney BodyShop is also a Certified BMW Collision Repair Center.

    Products & Services

    Repairs Auto Body Damage, Repairs Frame Work, Auto Body Painting, Certified BMW Collision Repair Center

    Business Details

    Location of This Business
    169 Northland Boulevard Suite 1, Cincinnati, OH 45246-3154
    BBB File Opened:
    9/28/2010
    Years in Business:
    53
    Business Started:
    1/1/1971
    Business Incorporated:
    12/29/1987
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jake Sweeney Chevrolet-Imports, Inc.
    Business Management
    • Mr. Josh Sweeney, CFO
    Contact Information

    Principal

    • Mr. Josh Sweeney, CFO

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I am very disappointed with Jake Sweeney's body shop service. I brought my car there on September 24 to **** ******** after a car crash that was not my fault. It is November 11 and Jeff inform me after I had to call him as I rarely get an update. That car part will not arrive until November 19 and my car might not be ready until after Thanksgiving. Almost two months without a car spending over 1,000 dollars on **** rides and takeout. Every time I call they lie to me and tell me the car is going to be ready for a specific date and then make excuses as to why it's not. Last time they told me that they order the wrong car part making me wait even longer. They have not even offered me a rental and they even dare to tell me to call a random person that I do not know to " pressure him to get my car ready" that is not my job I left the car to Jeff and he should be the one to " pressure them". At this point, I'm about to call the news, take this to my lawyer, and do anything in my power to get my car back. Their unprofessionalism almost cost my spouse's job as we did not have any transportation to go back to our jobs as theirs rarely was any **** or **** in our area. Thankfully we are working from home now and we can save some money now. I have no family here so their nobody to help us go grocery shopping or take us to any appointments we have. I understand that they might be working slower due to covid-19 but it's been 48 days that I am without a car and probably it's going to be 66 days with the pace they are going. PLEASE Do not take your car here or buy anything here their lack of professionalism is unreal and their service is even worse.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lauren G

    1 star

    10/04/2021

    If I could rate this body shop a negative and no star I would. They're not professional, they give you the run around on when they think your vehicle will be ready, they dont work in a timely manner, say one thing and then a few days later say something else. They're Horrible. My vehicle has been there over a month and we keep getting the scrappy end of the stick as to why my vehicle is not ready. I wouldn't waste my time sending your vehicle their tow it somewhere else and support a small business with your insurance claim or not. Out right ridiculous and terrible!

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