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Find a Location

DASCO Home Medical Equipment Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDASCO Home Medical Equipment Inc

    Medical Equipment
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Home medical equipment

    Business Details

    This is a multi-location business.

    Find a Location

    DASCO Home Medical Equipment Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      270 E State St Ste 130, Alliance, OH 44601-4309
      BBB File Opened:
      9/23/2015
      Years in Business:
      37
      Business Started:
      1/1/1987
      Business Incorporated:
      7/17/1995
      Type of Entity:
      Corporation
      Business Management
      • Shannon Burt, Billing Contact
      • Ms. Rachel Mazur, CEO
      Contact Information

      Principal

      • Ms. Rachel Mazur, CEO

      Customer Contact

      • Ms. Rachel Mazur, CEO
      Additional Contact Information

      Fax Numbers

      • (330) 829-0566
        Primary Fax

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/08/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      My complaint is regarding medical supplies that were shipped to me that I did not order. I have received a bill for $212.80 that I am disputing. In December 2023, I called to order a pollution filter for my cPap machine. In January 2024, I received filters (not a pollution filter), a mask and headgear, and 5 cushions. None of which I ordered. When I called to dispute this shipment originally I was told that it could not be returned. I called again and was advised that I COULD return the supplies to the closest office. I drove 15 miles to return the items and my request was denied; representative said the return must be within 30 days of shipment. However, I wasn’t advised of this over the phone and was told (very nicely) that I could not return them but could donate the supplies to the VA; however I still owe $212.80 for items I did not order. This is not a trivial amount of money! I would appreciate some resolution of this issue.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James C

      1 star

      08/28/2022

      They called and asked me about the number on mine and my daughter's machine.Then told me that they were defective. Then hung up and not offering to replace the machines.Have not heard another thing from them.What are we supposed to do

      DASCO Home Medical Equipment Inc Response

      09/13/2022

      We apologize for your experience with DASCO. Thank you for bringing this to our attention and allowing us to resolve any issues you are having. Our team has been unable to reach you via the phone number we have on file. We have sent a written correspondence to you. Please reach out to us at ************** so we can assist you further. Customer Service is our utmost priority at DASCO. Thank you for allowing us to serve you.

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

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