Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

A Next to New Appliances has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • A Next to New Appliances

      1305 Brown St Akron, OH 44301-2211

    • A Next to New Appliances

      467 W Paige Ave Barberton, OH 44203-2563

    • A Next to New Appliances

      2046 Bailey Rd Cuyahoga Fls, OH 44221-4348

    • A Next to New Appliances

      761 Wooster Rd N Barberton, OH 44203-1821

    Business ProfileforA Next to New Appliances

    Small Appliance Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    A Next to New Appliances has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • A Next to New Appliances

        1305 Brown St Akron, OH 44301-2211

      • A Next to New Appliances

        467 W Paige Ave Barberton, OH 44203-2563

      • A Next to New Appliances

        2046 Bailey Rd Cuyahoga Fls, OH 44221-4348

      • A Next to New Appliances

        761 Wooster Rd N Barberton, OH 44203-1821

      Location of This Business
      1305 Brown St, Akron, OH 44301-2211
      BBB File Opened:
      7/8/2008
      Years in Business:
      13
      Business Started:
      5/14/2010
      Business Incorporated:
      5/14/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Next 2 New Appliances
      • Nex 2 New Appliance Superstore, LLC
      • Next to New
      • Nex 2 New Appliance
      Business Management
      • Mr. Brett Flowers, Owner
      Contact Information

      Principal

      • Mr. Brett Flowers, Owner

      Customer Contact

      • Mr. Brett Flowers, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On Friday May 26, 2023 , 2 Next 2 New Appliance ( **** ***** ** ****** ** *****) Drivers dropped off a refrigerator at our rental house at *** ******* ******, *****. Upon leaving and backing up, their truck hit our other rental house, *** ******* that sits in front of ***. Damage is quite extensive to the gutter, downspout and shingles, gutter and downspout was ripped off, drivers left the scene. There were a few witnesses, one called ***** Police, filed report number -************ Officers ******* and ******. Multiple calls were placed to the company and owner *****?? not sure if this is true - said he would send someone out, my husband waited 2 hours for a no-show. I called back on Thursday June 01 and was told a repair man would come out. We received a call from our tenants that a person did come out, he was on a bicycle, had no tools, and tried to put all the damaged parts back up and the photos show a disaster and that he did more harm. A call to the company again on June 02 got nowhere and we were told they could care a less and won't do anything else. We would like for the BBB to contact them on our behalf to rectify this situation. They can either pay for the damages or get a qualified contractor our to fix it properly

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashley H

      1 star

      07/15/2023

      Horrible horrible business , NONE OF THEIR APPLIANCES WORK ! They will stand there and tell you that they work , i got a fridge from them , four days later , it broke down , when i called about it , no one said sorry , no one gave me a professional response ! They just said reach out to the email at the bottom of your receipet .No one cares ! So unprofessional !

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.