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Find a Location

Luther Appliance & Furniture Sales Acquisition, LLC has 1 locations, listed below.

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    Business ProfileforLuther Appliance & Furniture Sales Acquisition, LLC

    Online Retailer
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.91/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    51 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/2023

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Luther Appliance & Furniture Sales Acquisition, LLC is an online retailer of household appliances, furniture and electronics.

    Business Details

    Location of This Business
    99 Sunnyside Blvd Ste 101, Woodbury, NY 11797-2946
    BBB File Opened:
    6/26/2020
    Years in Business:
    4
    Business Started:
    8/20/2019
    Business Incorporated:
    8/20/2019
    Accredited Since:
    6/13/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Erick Glickstein, President
    • Mr. Mark Wyskiel, Operations Manager
    • Mr. Alex Shumate, Chief Revenue Officer
    Contact Information

    Principal

    • Mr. Erick Glickstein, President

    Customer Contact

    • Mr. Alex Shumate, Chief Revenue Officer
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    58 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I placed an order for an iPhone I was told $49 a month they took the first initial payment a week ago. They provide no emails and mailed statements or info just a random number to text. I was told at point of sale I would receive emails for everything after the first payment cleared and got nothing 3 days after the first payment I text and get told even though they took my money it was still pending so I waited 2 more days. Only to get told there are severe back orders and they dont know when Ill ever get said product. Then ** told my order was canceled and the person Im dealing with skirts around with his answers when I demand proof of things. Then I get a told that they will call me and ask for my bank info for the refund but that could be days or months Im going to be making a phone call to ***** Fargo seeing has how thats the account thats given to set up for payments with all these bbb complaints get it shut down IMMEDIATE REFUND
    Read More

    Customer Reviews

    23 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott S

    1 star

    04/17/2024

    We too placed an order and have not received it. We got the "we are backed up" and now we get no response to phone calls or emails. I even tried faxing them but all their fax numbers are out of service.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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