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Business Profile

Cyber Security

MicroSec®

Reviews

Customer Review Ratings

5/5 stars

Average of 154 Customer Reviews

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Review Details

  • Review fromJeffrey R

    Date: 07/29/2025

    5 stars
    This was an extremely productive, professional, and pleasant experience. Microsec should be used with any computer, app, or program issue.... they get it fixed. A plus is the tech was extremely pleasant and through. Highly recommend them.

    MicroSec®

    Date: 07/30/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromJoe H

    Date: 07/25/2025

    5 stars
    Prompt professional service. My ** laptop had a black screen problem, and File Explorer was not responding. Your professional quickly diagnosed the problem and fixed it. Also did an optimization and installed a stronger antivirus software. Thanks for your quick service!

    MicroSec®

    Date: 07/30/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromGordon S

    Date: 07/01/2025

    5 stars
    No sound, no clue what went wrong and I was about to throw the computer. That’s where MicroSec came was contacted. Within one session, not only is the audio issue fixed, but computer was cleaned up and optimized to run like new. Asked them to put a strong security to keep things safe moving forward. Fast, remote, and genuinely helpful computer support.

    MicroSec®

    Date: 07/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromElizabeth B

    Date: 06/19/2025

    5 stars
    I recently had trouble connecting my ******* *** to Wi-Fi and wasn't sure what to do. As a senior citizen, tech issues can be overwhelming, but MicroSec made everything so easy and stress-free. Their team diagnosed the connectivity problem, restored my internet access, and even performed a full computer tune-up to make sure everything runs faster and smoother. They were kind, patient, and very knowledgeable. I now feel much more secure using my *** online. Highly recommend MicroSec for remote IT support, especially for seniors like me who need trusted and reliable help!

    MicroSec®

    Date: 06/26/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromJean S

    Date: 06/10/2025

    5 stars
    MicroSec truly went above and beyond. My computer had no wifi was full of issues, and I felt completely stuck. Their remote tech team calmly handled everything fixed the wifi, cleared out a virus, and even installed the apps I needed. What really impressed me was how respectful and understanding they were. They also gave me a senior citizen discount, which meant a lot. It’s rare to find a computer repair service that’s this professional, patient, and genuinely caring. I’m grateful and will definitely turn to them for any future tech support.

    MicroSec®

    Date: 06/11/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromMichael S

    Date: 06/05/2025

    5 stars
    Rahul S***** from Microsec was excellent they fixed my refurbished Desktop very promptly and i would recommend Microsec from Waterford New York for all.

    MicroSec®

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromVictor C

    Date: 06/05/2025

    5 stars
    Jude called immediately and gave me an overview of what he would be able to do. He was very efficient and obviously has a lot of expertise. He explained each step along the way and cleared up my problems. He also installed a different virus and malware program that should keep me protected going forward. Overall, I would definitely recommend MicroSec!

    MicroSec®

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromWarren

    Date: 06/05/2025

    5 stars
    very helpful, they fixed our Gmail issue very promptly. recommended email troubleshooting service.

    MicroSec®

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromBrenda S

    Date: 06/03/2025

    5 stars
    MicroSec has been exceptional every time I’ve needed email troubleshooting or PC optimization. I’ll continue relying on their remote support for my Windows 11 ****** laptop. Highly recommend them for anyone looking for fast and reliable computer repair.

    MicroSec®

    Date: 06/09/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!
  • Review fromrobert k

    Date: 05/27/2025

    5 stars
    Microsec remotely fixed my ****** computer issues from Waterford, NY. Highly recommend them for PC optimization, virus removal, and remote computer repair. Thanks to the tech for the great help

    MicroSec®

    Date: 05/31/2025

    Thank you for your fantastic 5-star review! We're thrilled to hear that our services exceeded your expectations. At MicroSec, we’re dedicated to providing top-notch computer repair, virus removal, email troubleshooting, printer support, and more. Your satisfaction is our greatest reward and fuels our commitment to excellence. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're always here to help! Thanks again for choosing MicroSec. We look forward to serving you in the future!

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