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Find a Location

USI Insurance Services has 53 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • USI Insurance Services

      100 Summit Lake Dr Ste 400 Valhalla, NY 10595-1362

    • USI Insurance Services

      123 Interstate Drive West Springfield, MA 01089

    • USI Midwest Insurance

      1721 Magnavox Way Fort Wayne, IN 46804

    • USI Insurance Services

      1000 Urban Center Dr STE 400 Vestavia, AL 35242-2219

    • USI Insurance Services

      PO Box 3427 Norfolk, VA 23514

    Business ProfileforUSI Insurance Services

    Insurance Agency
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    USI Insurance Services has 53 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • USI Insurance Services

        100 Summit Lake Dr Ste 400 Valhalla, NY 10595-1362

      • USI Insurance Services

        123 Interstate Drive West Springfield, MA 01089

      • USI Midwest Insurance

        1721 Magnavox Way Fort Wayne, IN 46804

      • USI Insurance Services

        1000 Urban Center Dr STE 400 Vestavia, AL 35242-2219

      • USI Insurance Services

        PO Box 3427 Norfolk, VA 23514

      Headquarters
      100 Summit Lake Dr Ste 400, Valhalla, NY 10595-1362
      BBB File Opened:
      11/1/1998
      Years in Business:
      30
      Business Started:
      4/27/1994
      Business Incorporated:
      4/27/1994
      Type of Entity:
      Corporation
      Alternate Business Name
      • USI
      • USI Holdings Corp.
      • Marcotte Insurance Agency, Inc.
      Business Management
      • Mr. Michael J. Sicard, Chairperson/CEO
      • Mr. Edward Bowler, Senior Vice President/CFO
      • Bob Smith, Chief Marketing Officer
      • Stew Gibson, Senior Vice President and Chief Information Officer
      • Donald Woods, Chief Executive Officer - Mountain Region
      • Dave Kappus, Chief Financial Officer-USI Consulting Group
      • Linnae Foscaldi Latessa, Corporate Controller
      Contact Information

      Principal

      • Mr. Michael J. Sicard, Chairperson/CEO

      Customer Contact

      • Ann Moore, Chief Human Resources Officer
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/15/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      Tried to transfer services after being a customer for years. There is apparently a cut off date to transfer services. I called again to explain its urgently needed. Spoke to an understanding rep. ** spoke to another employee then called me back to tell me the services will be provided in the next week or so. Called back to check status. Kept getting the same spiel from **** that theres a cutoff. Kept trying to explain I spoke to another employee the other day that stated I will get service soon. Would not look into my account to check. Asked to speak to sup. Spoke to *** who again refused to check account and kept speaking over me. Stated theres no record of previous call. I had to disconnect call because I kept asking for him to let me speak and he would not.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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