Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PSEG Long Island, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPSEG Long Island, LLC

    Electric Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    333 Earle Ovington Blvd, Suite 403, Uniondale, NY 11553-3645
    BBB File Opened:
    2/12/2014
    Years in Business:
    121
    Business Started:
    1/1/1903
    Business Incorporated:
    8/22/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David C. Lyons, Interim President and Chief Operating Officer
    Contact Information

    Principal

    • Mr. David C. Lyons, Interim President and Chief Operating Officer
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    58 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    PSEG falsely closed my account due to a new customers inaccurate address. It happened November 2023. Took til January 2024 to put it back under my name. In the meantime I had to meet a closed balance. What? I DIDNT CLOSE MY ACCOUNT YOU DID! Its April 2024 and its still not fixed nor right, and Ive talked to at least 7 operators
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff S

    1 star

    03/20/2024

    Awful experience with this company. Been having issues with payment site for this company so had a couple returned payments. They locked my account so continued having issues payment. They finally gave me another site to use to make online payment. My issue is they sent some guy to my house to collect payment. I told him I would make payment today and he said it has to be now or I turn off your power and was not nice about it. I told him no problem but ***** have to wait as I pull up my customer ID and make payment. He continued to stand there staring into my house from the other side of the screen door. He then rushes me and says I need the confirmation number I told him he needs to wait and go do something else. I made payment, showed him confirmation and told him to get off my property. He then sat in his car, in my driveway on my property, for 10 minutes. I told him he needs to go now, I will not accept any intimidation tactics for something I easily made the payment for. I have been with them for over 4 years now without an issue from my end. Also I have lived in a few other states and never had an issue . Is this standard practice to have them stare into your house and try to intimidate you until payment is made. Threaten to turn off power unless payment is made immediately . Awful company ethics, I am embarrassed for you. I will continue this complaint until I get a satisfactory resolution

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.