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Find a Location

Medical Answering Services LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMedical Answering Services LLC

    Transportation Consultants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers Medicaid Transportation Management and Prior Authorization Services for New York State Department of Health as well as a number of New York State Counties. 

    Business Details

    This is a multi-location business.

    Find a Location

    Medical Answering Services LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 11998, Syracuse, NY 13218
      BBB File Opened:
      9/2/2004
      Years in Business:
      34
      Business Started:
      1/1/1990
      Business Started Locally:
      1/1/1990
      Business Incorporated:
      1/1/2004
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • MAS
      Business Management
      • Notchaca Cosby, Director
      • Customer Service, Customer Contact
      Contact Information

      Customer Contact

      • Customer Service, Customer Contact
      Additional Contact Information

      Fax Numbers

      • (315) 475-8123
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      These cab companys all of them on staten island since April i been missin lots of appointments n my health aint good need to get to my appointments on time or even get there ******* *** ****** ** ****** are all cabs i reported past few months and nothing is being done about this they are playing games dont show up lie say they called n came i dont answer this must stop i cant be missing my sppointments how im very sick n gmcant get to hospital cause cabs dont come playin games all day since 3pm ******* *** i want something to happend why use these companies they dont pick up up n lie say they came when they have my phone number n never called me pls something must b done about this asap this been too long with reporting this but same thing happends then when they do come they got 3 ppl already in car also medical calls when they should not b using *** *** go pick up 4 ppl this is y they play games they use one cab 4 ppl this is not right shen i dont want to share cab wit noone i have that right.. pls something has to stop these companies its not right im lookin like im neglecting my health missin appointments since april this is December same things happened over an over ..

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stan M

      1 star

      03/28/2024

      I truly believe that MAS should lose its contract with the Department of Health, if that is where their funding comes from. Their lack of professionalism and accountability is CRIMINAL!!! This is a privately held company, and their president, Russ M****** should be thrown in jail for stealing tax payer money, while hanging one of the most vulnerable populations in our city out to dry. Transportation vendors cancel whenever they want to, and there is ABSOLUTELY NO OVERSIGHT provided by MAS. Vitally important trips are constantly cancelled, which impacts the health of so many New Yorkers dramatically. All of the workers work from home and there is no centralized system to resolve any of the issues. What it comes down to is RACISM and CLASSISM. Those who receive Medicaid are treated as SECOND CLASS citizens and their health concerns mean absolutely nothing, as MAS continues to put tax payer money in its pockets.. This is Unacceptable!!!

      Local BBB

      BBB of Upstate New York

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