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Find a Location

American Consumer Shows LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Consumer Shows LLC

    Expositions
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    55 complaints closed in last 3 years

    25 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/15/2019

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    American Consumer Shows LLC is a producer of consumer shows and events.

    Business Details

    Location of This Business
    6901 Jericho Tpke Ste 250, Syosset, NY 11791-4440
    BBB File Opened:
    10/15/2007
    Years in Business:
    14
    Business Started:
    12/11/2009
    Business Incorporated:
    12/11/2009
    Accredited Since:
    7/15/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ACS Shows
    Business Management
    • Ms. Michele Ryder, Vice President of Finance
    Additional Contact Information

    Fax Numbers

    • (516) 422-8150
      Primary Fax

    Customer Complaints

    55 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    My business partner and I participated in a bridal show last year. Over the past year, we had informed ACS multiple times we would not be participating in the 2024 bridal show. We were never notified of an automatic contract renewal and never given the chance the cancel before the final cancellation date. The only time we were informed of the automatic renewal was 3 weeks after the final cancelation period when they sent us an invoice for over a thousand dollars. I noticed them yet again that we would not be renewing since we cant afford it and we didnt receive one client from the previous show and they are still requesting payment for a contract that we didnt receive any notice for.
    Read More

    Customer Reviews

    32 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amanda C

    1 star

    04/18/2024

    This is a scam! I had a booth last year. I was told to send an email by March this year to opt out of the multi year contract.I sent an email in September and another email in October last year stating I do not want to renew. This email was sent in reply to their news letters and went directly to them. I also copied myself on all emails. I started getting phone calls and emails today from ***************** who works for this company. I forward him the email that was sent so he could see the ************* stamp of each email requesting to cancel way before the cancellation date. I also screenshot multiple emails that were sent including my contract email from ***************************** showing I had until March of this year to opt out. He told me they cannot authenticate it and so Im on the hook for the contract. I told him they are time stamped and dated and he has the original email forwarded to him to confirm. *** told me this was not enough evidence of me cancelling since they can not find my emails on their server. They could easily delete it to use this excuse. He then sent it to their collections department. I just got an email from their collections department. This is absolutely ridiculous and a scam. I provided enough documentation with my cancellation letter and they are still trying to ask me for money and sending it to their collections department. Do not do business with them!!! Even if you have covered all your bases and copied yourself on every email you sent to them, that is not enough for them. This is a total scam and they are trying to get more money out of customers who read contracts and canceled way in advance. The kicker is, they never put my logo on their website as stated in their end of the contract. *** also emailed about that back in October, and still have yet to have a reply about them holding up their end of the contract. They are the only one who failed to meet the contract specifications. Ill be contacting BBB!

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