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          Find a Location

          Orange and Rockland Utilities Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Orange and Rockland Utilities Inc.

              390 W. Route 59 Spring Valley, NY 10977

            • Orange and Rockland Utilities Inc.

              500 Route 208 Monroe, NY 10950

            • Orange and Rockland Utilities Inc.

              15 Jersey Avenue Port Jervis, NY 12771

            Business ProfileOrange and Rockland Utilities Inc.

            Utility Contractors
            Multi Location Business

            Contact Information

            390 W. Route 59

            Spring Valley, NY 10977

            Visit Website
            (845) 352-6000

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            28 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 129

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Orange and Rockland Utilities Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Orange and Rockland Utilities Inc.

                390 W. Route 59 Spring Valley, NY 10977

              • Orange and Rockland Utilities Inc.

                500 Route 208 Monroe, NY 10950

              • Orange and Rockland Utilities Inc.

                15 Jersey Avenue Port Jervis, NY 12771

              Location of This Business
              390 W. Route 59, Spring Valley, NY 10977
              BBB File Opened:
              9/24/2004
              Years in Business:
              129
              Business Started:
              1/1/1895
              Type of Entity:
              Corporation
              Alternate Business Name
              • Rockland Electric Company
              • Pike County Light & Power Company
              Business Management
              • Mr. Stephen Bram, CEO
              • John D McMahon, President
              Contact Information

              Principal

              • Mr. Stephen Bram, CEO
              • John D McMahon, President
              Additional Contact Information

              Fax Numbers

              • (845) 577-3662
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              28 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/28/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              For many months ORU did not bill properly. we requested many times that they bill us but they didn't. Once ORU did bill we owed a large amount which I requested to be paid in installments and they stop ACH from our account. that did not happen since we paid and they also took out the money from our bank. I tried calling multiple departments multiple times but was told that someone will get back to me which never happened yet.
              Read More
              Read 27 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tani W

              09/22/2023

              As an individual investor in orange and rockland utilities **** company trust department has been furnish with proper information to send intrest payments and all proceeds to the rightful/lawful owner each month, or send to the Treasury as instructeded too, and not one person in the company comphrend any of the language one speaks on this regards, so they dismissed all one said , so ill make it my due diligence to put this out on all public platform, im sure the ones who understands may respond. O&R was sent numerous of instructions with proper endorsement according to 31CFR for setting the accounting on the public side. Heard nothing to that regards. There is so much more to say, but ill leave it at that. Do better and give the "investor " in your company their fair share intrest, as I revoked all rights and intrest given to this company.

              Orange and Rockland Utilities Inc. Response

              09/25/2023

              Despite numerous communications and instructions, *******************, who is not a shareholder in the company, persists in attempting to pay her O&R bill through an improper endorsement arrangement.  As O&R has instructed ********************, O&R accepts cash, check, negotiable money orders, and payments via debit card or credit card, as valid forms of payment.  ******************** has not heeded the utility's direction.

              Local BBB

              BBB Serving Metropolitan New York

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