Business ProfileforSummit View Auto LLC

We purchased a Black ***** SUV for $36k 3/31/22. It looked perfect when we saw it online & in person 2x. After the purchase, we would wash it gingerly, as we take pride in our vehicles/boats. Slowly, over 4 months, very deep scratches were starting to appear. They were symmetrical on both front areas then all over the front panels & all the way down to the end of the vehicle. We took it to many places & heard the same response: they used black wax and maybe mixed it with paint or filler, so it slowly wore off! We went to the Summit to speak with the owner 8/4/22 & we were confronted by a very hostile manager who told us the owner wasn’t there. He looked @ the vehicle “you put those on the vehicle”. We were so upset he would say something like this, but I guess this is how they roll! We insisted to speak with the owner Andy Marsucci . To our surprise Andy (not there?) came out when the irate manager stomped inside. Andy said he would have his “doll up guy” look at it & said he would not sell a vehicle like this! We assured him we would not have purchased a vehicle that looked like this!! He agreed to have his guy buff it if we could leave it. So, we did. When we brought it outside of the shop into the sun all the marks were still there. We said we were not happy & asked if he could just buy the SUV less the amount of money we paid while driving it the last few months. He laughed and said NO. I asked why won’t you? There was no response (seriously guilty right there). We also told him the manager was rude & belligerent to us! We asked him to make this right & he mentioned he would meet us 1/2 way if we get a quote from “HIS GUY” up the road who does body work! We immediately went, we were told this would be about $6k-$8k to fix. Now Andy offered $1k. We said that's not 1/2 way. He hung up on us! I have reported this to the Attorney General awaiting a response. How can a dealer cover this all up and sell this w/o consequence or making it right?