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          Resorts World Casino New York City has 1 locations, listed below.

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            Business ProfileResorts World Casino New York City

            Casino

            Contact Information

            11000 Rockaway Blvd

            South Ozone Park, NY 11420-1009

            (888) 888-8801

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Business Details

            Location of This Business
            11000 Rockaway Blvd, South Ozone Park, NY 11420-1009
            BBB File Opened:
            5/8/2012
            Alternate Business Name
            • Genting New York LLC
            Additional Contact Information
            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered

            Resorts World casino are indulging in unfair practices of unlawful bans of the casino i was wrongfully banned for the 3rd time from this establishment i would like this investigated as i have lost thousands upon thousands of dollars to be discriminated against and treated very unfairly by the staff there i go there and ****** and mind my business and stay away from trouble but they are constantly picking on me and singling me out for no reason im being targeted for the dislike of a few employees which is very unfair i was just given a lifetime ban on 6/25/2024 for absolutely no reason a minor misunderstanding that could have been handled differently but they choose to ban me i would like this investigated i feel that im being discriminated against 100percent can someone please help me and look into this matter ASAP!! I just want this ban rescinded and all those responsible reprimanded

            The date of this incident is 03/25/2024 not 06/25 i would also like proof of these allegations and why did it take 2 to 3 hours to approach me regarding these allegations and where's the card im accused of card dipping 

            Read More
            Read 9 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mordy R

            04/10/2024

            The blackjack tables are definitely rigged , almost every bet placed the dealer presents a facecard of 10 or 11 .there is no way this is running according to gambling guidelines
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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