Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Schenectady Auto Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSchenectady Auto Service

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2401 Van Vranken Ave, Schenectady, NY 12308-1026
    BBB File Opened:
    4/5/2010
    Years in Business:
    83
    Business Started:
    1/1/1941

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Sir, I gave my 2001 ***** ******* for repairs on 10/31/2022 for repairs to Schenectady Auto at Niskayuna NY and the shop indicated it may take a few days. On 11/11/2022 I received a call from the shop that the car is ready and may be picked up and I reached the shop to pick up the car. When I asked if the inspection was done for the car the shop personnel indicated to me that they did not issue inspection sticker instead they have requested extension for another 10 days and only a few days are now left on the inspection since another unexpected repair popped up. When I asked what is the reason for refusal of inspection the shop personnel refused to give me logical answer and instead indicated that he is not issuing inspection sticker based on OBD II diagnostic reason but did not indicate what error code or issue is yet pending to be addressed in-spite of a repair bill of USD 1225/- approximately and 10+ days in the shop. The shop personnel stated that he fixed about 5 to 6 error codes when he repaired the car but did not provide documented/ written details about error codes fixed and yet in-spite of his claims of all the error codes being fixed and no more error codes currently on, on what basis he is refusing to issue inspection sticker in-spite of inspection requirement explicitly specified on the repair form. He advised me to take the vehicle away and drive it for and come back if the light comes back on but did not indicate what to do if the light does not come back on... Nor he indicated how many miles or how many days of driving/ operation of vehicle shall imply vehicle to be ready for inspection. Also when I finally gave in to the answer which I did not understand the shop personnel refused to accept my card as payment and asked for cash. I indicated my willingness to pay by debit card which was refused by shop personnel as well. There was no indication on 10/31/2022 cash being only accepted form of payment when dropped the car for repairs. ***** ******
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.