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Find a Location

Nissan City has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nissan City

      225 Boston Post Rd Port Chester, NY 10573-4712

    • Nissan City

      305 E 85th St New York, NY 10028-4522

    Business ProfileforNissan City

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Nissan dealership; Sales and service; New and used automobiles; Parts, sales

    Business Details

    This is a multi-location business.

    Find a Location

    Nissan City has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nissan City

        225 Boston Post Rd Port Chester, NY 10573-4712

      • Nissan City

        305 E 85th St New York, NY 10028-4522

      Location of This Business
      225 Boston Post Rd, Port Chester, NY 10573-4712
      BBB File Opened:
      4/20/2006
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Incorporated:
      7/6/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • GAE, LLC
      Business Management
      • Mr. Jon Wade, Owner
      Contact Information

      Principal

      • Mr. Jon Wade, Owner

      Customer Contact

      • Mr. Jon Wade, Owner

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Hi - Date of transaction - 6/5/23 What the nature of the dispute is: Nissan City of ************ ** did not send my odometer statement in a timely manner to Nissan-Infiniti to close my lease contract and I had to follow up with the dealer because my credit score/rating dropped by 147 points. As of today, my credit score did go up to 721 but not where it was at 749 where I want it..... Whether or not the business has tried to resolve the problem: I've tried to contact Nissan-Infiniti to get it resolved and they said that it's going to take ***** days for review from the date that the dealer sent in the "at-fault" letter in on 7/11/23 which was originally requested for them to do on 7/5/23 and was NEVER done. Then I was informed that once they got the plate receipt which NO ONE EVER requested it would take 5 calendar days and 6-8 weeks for the account to be reviewed...Account/order/tracking number: Nissan-Infiniti account # *********** - I received a bill of $1396.95 due by 7/28/23
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Phil C

      1 star

      06/09/2023

      I purchased a 2016 Nissan Rogue from Nissan City in ************ **. At ****** miles the transmission started to slip. I paid $2,500 for an extended warranty to cover any issues that *** have come up. When I brought the vehicle in for a diagnostic check, the technician told me he could re-create the problem and could not help me. Then he told me to turn the car off and back on. Every time I was at a stop light I had to turn the car on and off. The car's transmission finally failed and now Nissan is telling me it's past warranty coverage. I called the corporate office in ********* and the consumer reports department stated they would not help offset the cost of the transmission cost. Nissan City of ******************* knew they sold a vehicle with a faulty transmission and would not rectify the problem, even after I spent an extra $2,500 for an extended warranty. The service manager is trying to charge me ***** plus tax for a new transmission. He stated, very arrogantly, that's a deal he was giving me. The Nissan corporate office was just as arrogant in their response to their lack of support. They know they have a faulty product and they use predatory sales tactics to push desperate people to cough up extra money to fix a problem they know about. Nissan and Nissan City of *********** are some of the lowest people that have existed. They knowingly sell junk and are backed by their corporate offices in the selling of their junk. Nissan does nothing to assist with the correction of the problems they know exist. If you are ever foolish enough to buy a Nissan, cross your fingers that the vehicle will be functional and that you will never have to deal with corporate or the local dealership.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

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