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Find a Location

The Moving Doctor has 1 locations, listed below.

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    Business ProfileforThe Moving Doctor

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/26/1999

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10 Skyline Dr, Plainview, NY 11803-2517
    BBB File Opened:
    9/1/1997
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Incorporated:
    1/1/1991
    Accredited Since:
    7/26/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Moving Doctor
    Business Management
    • Mr. Eyal Adler, President
    Contact Information

    Principal

    • Mr. Eyal Adler, President

    Customer Contact

    • Mr. Eyal Adler, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had a slate pool table moved by the moving doctor along with all contents of my home based on the advice of their sales manager ****************** And their website advertisement of being a BBB accredited business and a member of the Lobg ************* Association following all standards. My pool table was moved in one piece not disassembled as I latter found out is the correct way to move and it by both professional movers and pool table installers. When it was delivered to my new home along with everything else after 7 months in paid storage by the same company the room it was to be placed in was not ready so it was put in my garage again in one piece. I contacted the moving doctor a few months later to ask if they could come and assemble the top to the legs. After spending $14K with this company they demanded an additional $500 for a ten minute job which I declined. After a rather rude and non interested conversation with ***** at the moving doctor today he states the table was moved correctly and he is: done with us and we can *** if we want. My complaints are as follows the advisor ******* never stated the table would be moving incorrectly, I was never given how it was stored for 7 months, when asked to come and assemble it now they want additional funds, ***** claims it was moved correctly but other companies and pool installers state it was moved wrong and the table could be damaged, they now want nothing to do with it even though it is in the place their movers left it untouched and still boxed, their claim of being a member of the Long ************************* following the standards and ethics of the association which is advertised on their site and all **************** assuring me that this is true by their sales rep ******* is a lie as I contacted ***** at the association to complain and she advised me that they have not been a paid member for years but still use the affiliation falsely, and the total disrespect shown by their Msnsger ***** telling me to get someone to build it and let him know if damaged is unreal as if it is damaged it was their fault by not moving it correctly in the first place. At this point I asked them to please send a crew to assemble so I can have it evaluated by a pro for damage I am not looking for a claim at this time just hoping its ok and thats it. ****** response as stated above shows no concern and basically tells me we lied, we falsely advised how it would be moved, we never told you how it would be stored, we lied about our affiliations, its done so long and not even a thank you for the $14k I spent with their company, I hope the BBB can help me as I feel violated and lied to and being a veteran senior citizen feel taken and abused. Thank you, ***************************** *********** *******************
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    Customer Reviews

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    Local BBB

    BBB Serving Metropolitan New York

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