Complaints
Customer Complaints Summary
- 60 total complaints in the last 3 years.
- 51 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/20/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My team trusted this store to handle the merchandise for our season which we ordered on March 5th. Since that day no one on the team has received anything they ordered, we were told they were backed up from Christmas in March but it is now June and we have not heard or seen anything from Blatent. I consider myself patient but 5 months is ridiculous for sending out an order especially for the price they charge. I personally thought that the up charge for shirts or anything else would ensure a fast and reliable service but I was wrong. I wish I could speak on the quality or anything else about their product but unfortunately it seems as if receiving the product is a fleeting thing.
Business Response
Date: 07/10/2025
Hello ******* and please accept our sincerest apology for the delay - our Production team is still awaiting a backordered item, but we will still go ahead and issue a refund as well as completing the order as soon as possible. Please stay in contact with ************************************** to see this through to completion.Initial Complaint
Date:06/18/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
The issue has been resolved.
***** ********
Business Response
Date: 06/18/2025
Hi *****, very sorry that this order is taking so long to complete. We went ahead and issued the refund as requested. Thank you very much, and all the best.Initial Complaint
Date:06/11/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
I made a complaint yesterday about blatant team store they did contact me and we did resolve issue and they issued me a refund we can move forward with closing out complaint the issue was resolved and can be removed or thrown out thank you
****** ***********
Business Response
Date: 06/11/2025
Good morning, we sincerely apologize for this order not being completed in time. Requested chargeback and refund approved.
Thank you very much.
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