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About

About This Business

Services For Payroll

Human Resources

Benefit Outsourcing Solutions And Business Insurance

BBB Accredited Since: 10/15/2010

Years in Business: 55

Products and Services

401(k) & Retirement, AI-Assisted Recruiting, Applicant Tracking, Background Checks, Benefits Administration, Business Insurance, Business Owner Policy, Commercial Auto, Cyber Liability, Employee Benefits, Employee Onboarding, Employee Time Tracking, Employment Practices Liability Insurance, Extended Umbrella Protection, Financial Services, Funding Services, General Liability Coverage, Global Hiring, Health Insurance, HR Analytics & Reporting, HR Consulting, Human Resources, International HR Solutions, Learning Management System, Payment Processing, Payroll Services, Professional Employer Organization, State Unemployment Insurance, Talent Management, Tax Compliance Services, Time & Attendance, Voluntary Benefits, Workers' Compensation, Workforce Planning

Business Details

BBB File Opened:
7/18/1997
Business Started:
1/1/1971
Business Started Locally:
1/1/1971
Business Incorporated:
1/1/1983
Type of Entity:
Corporation
Alternate Names:
ePlan Services Inc
Paychex of New York LLC
Paycor
Business Management:
Mr. Martin Mucci, CEO
Ms. Janet Clairmont
Ms. Michelle Betlock, Supervisor
Ms. Quay La Day, Customer Service Representative
Ms. Shelly Garbarino
Mr. Kolby Bouchard

Additional Contact Information

Principal Contacts
Mr. Martin Mucci, CEO
Customer Contacts
Ms. Janet Clairmont
Ms. Michelle Betlock, Supervisor
Ms. Quay La Day, Customer Service Representative
Ms. Shelly Garbarino
Mr. Kolby Bouchard
Fax numbers
Primary Fax: (585) 383-3672
Other Fax: (303) 830-9071
Additional Phone Numbers
Other Phone: (518) 869-5900
Other Phone: (716) 688-0025
Other Phone: (607) 771-0965
Other Phone: (315) 453-6232
Other Phone: (901) 753-2291
Other Phone: (888) 827-4749
Other Phone: (303) 830-9070
Other Phone: (585) 444-2700
Other Phone: (800) 822-8704
Other Phone: (833) 299-0168
Other Phone: (833) 729-8200
Other Phone: (855) 263-1021
Other Phone: (855) 979-6059
Other Phone: (888) 627-4735

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Amy G

    "Paychex comes off as wonderful at first, but they are real sneaky about cinflict resolution. There were many issues with the website and they 'waived' several fees." ... Read full review

  • Deepti K

    "Very frustrating experience with Paychex. I completed my 401(k) enrollment and was eligible to participate from the beginning of my employment, but I could not access my retirement information on the Paychex REMOVEDemployer provided screenshots confirming I was enrolled, while Paychex said I was not." ... Read full review

  • Sherry S

    "Everything they say they provide sounds good but they lack in follow through. They sold me on the idea that they take over and do everything." ... Read full review

View all Reviews

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