Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Atlantic Energy, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAtlantic Energy, LLC

    Energy Service Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/22/2017

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Energy supply plans and energy-efficient LED Lighting Program for business owners to consider regarding their energy costs.

    Business Details

    Location of This Business
    1 Shore Ave Unit 1, Oyster Bay, NY 11771-6001
    BBB File Opened:
    9/30/2015
    Years in Business:
    12
    Business Started:
    8/30/2011
    Business Incorporated:
    8/30/2011
    Accredited Since:
    2/22/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Fax Numbers

    • (516) 922-2055
      Primary Fax

    Customer Complaints

    31 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/06/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I enrolled in a plan after a lengthy discourse with a door-to-door representative who guaranteed not only lower monthly energy payments, but also assured that my energy usage would be reduced. This has turned out to be a scam, with third party supplier "Atlantic" service charges exceeding my monthly energy bill. The representative was explicit in that my energy cost would be less by signing up with this service, and that is 100% false. This company is taking advantage of customers by pitching savings and delivering the opposite, and no where does it detail a nearly $80 monthly premium to be a customer- outrageous for a small apartment unit with few appliances that is empty most of the week, does not use heat, has run 1 window AC unit for a maximum of 2 days this entire year. My bill has almost tripled with no explanation, notice, payment notifications- I had been signed up for automatic **** payments so there was no messaging or alerts with the charge discrepancies until logging into **** and seeing on my bill that Atlantic Energy has essentially been robbing my account, preying on customers who seek to lighten the economic burden of utilities while being environmentally conscience and energy efficient.
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John B

    1 star

    05/09/2023

    Atlantic Energy is the worst energy supplier of electricity around, your bill goes up monthly, I've was a customer for years and became tired of it their rates, and I called ************ after looking at other electric supplier prices some were .12 - .16 cents per kilowatt hour for a monthy plan while Atlantic Energy was charging .44 cents per kilowatt hour. When I had called I had asked if Atlantic Energy if they had monthly plans available also and she said yes we have them at .16 cents, I was never ever notified of their monthly rates and I was supposed to be one of their best customers as I was never notified by mail, phone call, email anything that being one of their best customers that they have better monthly rates available, but they'll send you a package of light bulbs every year for being one of their best customers. Do not do sign up with Atlantic Energy LLC unless you want a package of light bulbs.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.