Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/21/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On November 17, 2025, Squarespace placed over $10,000 of our legally earned revenue on a reserve hold until March 2026. This occurred immediately and without warning, and they have:Provided no documented reason for the hold Denied our ability to refund our affected customer Stated there is no appeal availableRefused to give details on what triggered the reserve Declined to provide any path to resolve the issue Blocked access to funds needed for basic business operations This has caused significant financial harm to our Texas-based small business, which depends on timely payouts to operate.________________________________________Attempts to Resolve the Issue We have repeatedly contacted Squarespace Payments and their support teams. Their responses have included:Telling us we must wait 30 daysStating the reserve cannot be appealed Refusing to provide a written explanation of the risk or justification Refusing to allow us to process a refund for our client Giving only generic, non-responsive answers that do not address the central issue This lack of transparency, combined with refusal to release funds or explain their actions, is deeply concerning.________________________________________Why We Believe This Is a Consumer Protection Issue The behavior of Squarespace Payments appears to violate several standards of fair dealing and transparency expected of payment processors, including:Unfair or Deceptive Acts or Practices (UDAP)Failure to provide required settlement disclosures Failure to offer merchants an appeal or remediation path Holding funds in pooled accounts that may generate financial benefit while harming small businesses Restricting refunds to customers, causing further consumer impact As a small Texas business, we cannot wait more than a year for access to our own revenue. This hold, combined with the companys unwillingness to provide reasoning or assistance, poses a serious risk to our ability to operate.

  Business Response

  Date: 11/30/2025

  Dear *****, 

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/21/2025 regarding a complaint submitted to the Better Business Bureau by ***** ************. In the notification, the complainant notes their concerns regarding a reserve placed on their Squarespace Payments account. 

  
  Its important to note that this issue is being managed by our Risk and Payment Operations team. The complainant is included on this email thread. The support ticket number ******** can be referenced going forward.

  
  After review, our team has sent a response on 11/29/2025 with an outcome for this situation. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,
  *** *
  ******** ******* ****
  ******************
  

  
  

  Customer Answer

  Date: 12/03/2025

  Better Business Bureau:

  Thank you for the communication concerning the release of our funds totaling $10,000. We look forward to receiving our funds in totality on 12/31/2025 upon their release.
  

  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ***** ************
  
  
  
   
  

  
  

• Initial Complaint

  Date:11/20/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hi, I was transferred from ****** Domains to Squarespace without consent. I have already transferred my domain to *************, but Squarespace charged me a renewal fee without notice. Please refund this charge, as the domain is no longer registered with Squarespace. This charge occurred 11/19/25.

  Business Response

  Date: 11/20/2025

  Dear BBB Complaint Services, 
  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/20/2025  regarding a complaint submitted to the Better Business Bureau by ****** ********. In the notification, the complainant notes that they are looking for a refund for their domain *******************.
  
  The support ticket number #******** can be referenced going forward and we would like to note that this support ticket was filed by the customer today, 11/20/2025. Prior to this, there wasnt any reach out to our support team. We are going through necessary steps to come to a resolution.
  
  Should you require any additional information, please do not hesitate to contact us.
  
  Sincerely,
  ***** **
  ******** ******* ****
  ******************
  
  

  Customer Answer

  Date: 11/20/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ****** ********
  
  
  
   
  
  

• Initial Complaint

  Date:11/19/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Started moving my domains off of Squarespace platform over 2 weeks ago. When they saw me doing it they locked my domains so I could not transfer. I have 2 factor authentication on my account and verified everything. They still locked my domains and forced me to send in sensitive personal and financial information to prove my identity when I already verified I am the owner of the account via email and text message. I submitted all information and they still will not unlock my domains. Has been over 2 weeks from when this started and they have been of no help. They need to adjust my bill and refund any renewal fees so I can continue my service with new provider.

  Business Response

  Date: 11/19/2025

  Dear BBB Complaint Services, 
  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/19/2025  regarding a complaint submitted to the Better Business Bureau by *** ***. In the notification, the complainant notes that they are requesting assistance with their locked domains.
  
  The support ticket number #******** can be referenced going forward and we would like to note that our Product Specialist and Engineering team has been actively working with the customer on this issue and explaining any details requested outlined in their complaint. 
  
  Should you require any additional information, please do not hesitate to contact us.
  
  Sincerely,
  ***** *.
  Customer Support Lead
  ******************
  

  Customer Answer

  Date: 11/20/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  I have been waiting over 2 weeks and still no resolution. Received response from *** E today saying it was fixed and it still is not.

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  *** ***
  
  
  
  
   
  

  Business Response

  Date: 11/25/2025

  Dear BBB Complaint Services, 
  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/21/2025  regarding a complaint submitted to the Better Business Bureau by *** ***. In the notification, the complainant notes that their request has not yet been resolved.
  
  The support ticket number #******** was referenced and we would like to note that our Product Specialist and Engineering team has now resolved the issue outlined in the original complaint.
  
  Should you require any additional information, please do not hesitate to contact us.
  
  Sincerely,
  ***** **
  ******** ******* ****
  ******************
  

• Initial Complaint

  Date:11/18/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Our small business website, "***************", went offline on November 16, 2025 without warning. As of November 18, the site has been down for over 48 hours. We are aware that support tickets have been opened, so we are not requesting the ticket numbers. The issue is the lack of communication, absence of updates, and no clear explanation of what caused the outage or how it will be resolved.This downtime has disrupted operations, client communication, and revenue, and has damaged our credibility.We are requesting:A clear explanation of what caused the outage Immediate restoration of our domain Guidance on any actions needed from us Meaningful communication and escalation pathways Consideration for a refund or account credit This extended outage and lack of support have significantly harmed our business, and we need an answer urgently.

  Business Response

  Date: 11/18/2025

  Dear BBB Complaint Services, 
  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/18/2025  regarding a complaint submitted to the Better Business Bureau by ***** **********. In the notification, the complainant notes that they are requesting further details on why their domain was down during 11/16/2025.
  
  The support ticket number #******** can be referenced going forward and we would like to note that our Product Specialist has been actively working with the customer on this issue and explaining any details requested outlined in their complaint
  
  Should you require any additional information, please do not hesitate to contact us.
  
  Sincerely,
  ***** *.
  ******** ******* ****
  ******************
  

• Initial Complaint

  Date:11/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My business website, *************************** , was hijacked on 12-12-25. I have contacted Squarespace on chat and email numerous times , get different operators and no one has helped me. This is my livlihood and now I have no website. I had to cancel the site and they need to help me. Why did they not protect it in the first place ?

  Business Response

  Date: 11/14/2025

  Dear *****,

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/13/2025 regarding a complaint submitted to the Better Business Bureau by ***** *******. In the notification, the complainant notes that they had to cancel their domain and website after their site was compromised. The complainant is not satisfied with the support that was provided in relation to their issue. 

  
  Its important to note that the complainants original enquiry did not reach our support team as it was submitted via the incorrect channels. We have clarified for the complainant the best way to reach support in the future to ensure this doesnt happen again. 

  
  We have followed up directly with the complainant today to acknowledge their situation and offer the best steps towards resolution. 

  
  The support ticket number ******** can be referenced going forward.

  
  Once we have supported the complainant to an agreed outcome, we will consider the case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,

  
  *** *
  ******** ******* ****
  ******************
  

  
  

  Customer Answer

  Date: 11/18/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because: NOVEMBER 14 QUESTIONS SENT TO SQUARESPACE HAVE NOT BEEN RESPONDED TO : QUESTIONS CONCERN THE FOLLOWING:  their initial cancellation of my account which was then taken over by a spam pornographic site, their failure to contact me over questions with ******** which resulted in their cancelling my site without consultation, ongoing need to have my content returned, billing resolved and then, presumably, site restored with previous or different site (***************************). THEY HAVE NOT RESOLVED MY CONCERNS. ************.

  [Your Answer Here]

   

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***** *******
  
  
  
  
   
  

  Business Response

  Date: 11/25/2025

  Dear *****,

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/21/2025 regarding the resolution rejection submitted to the Better Business Bureau by ***** *******.

  
  Its important to note that we have an open case with the complainant where their concerns are being addressed. The case number ******** can continue to be a point of reference. 

  
  In our communication we have addressed why their subscription was cancelled and provided steps to move forward. As part of this, we have been working with the customer to complete the necessary verification to reinstate access to their site which they personally removed.
  
  
  Our last communication was sent 11/21/2025 but we have not received a reply. We have followed up directly today, 11/25/2025. 
  Once we have completed successful verification and supported answering the complainants final questions, we will consider this case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,
  *** *
  ******** ******* ****
  ******************
  

  
  

• Initial Complaint

  Date:11/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Registered many domains with ****** and was migrated over to squarespace at some point. Upon trying to use squarespace, their interface is not user friendly for bulk managing many domains. I am trying to move my domains over to ********** however they locked my account. I have paid for all my domains and my account should be in good standing however they are requiring substantial personal information that they should not be entitled to as I have done nothing wrong and am simply trying to migrate to a different service provider.

  Business Response

  Date: 11/14/2025

  Dear ****** 

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/11/2025 regarding a complaint submitted to the Better Business Bureau by *** ***. In the notification, the complainant notes that they are attempting to do a bulk transfer of domains and their account has been locked. 

  
  We have followed up directly with the complainant to support them with unlocking their account so they can complete the domain transfer. 

  
  The support ticket number ******** can be referenced going forward.

  
  Once we have supported the customer to unlock their account we will consider the case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,
  *** * 
  ******** ******* ****
  ******************
  

  
  

• Initial Complaint

  Date:11/09/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Complaint Summary:Squarespace charged my wife's account for an automatic renewal after I had stopped using their service. I contacted support immediately after the renewal charge appeared, requesting a cancellation and refund. Despite this prompt outreach, Squarespace has refused to issue a refund and has not meaningfully responded to multiple follow-ups.Details:I contacted Squarespace ************* (Case #********* in early October 2025 to request cancellation and reimbursement. The companys only reply restated their general auto-renewal policy and ignored the facts of the casespecifically, that the renewal was disputed immediately and the service was not used thereafter.I requested escalation to a billing supervisor and confirmation of cancellation, but Squarespace has not responded for several weeks. The lack of follow-up, combined with refusal to consider a fair refund request, represents poor customer service and an unfair billing practice.Requested Resolution:I am requesting a full refund of the renewal charge billed on [insert date] and confirmation that all active subscriptions tied to the account have been cancelled.Supporting Information:Email correspondence attached (file: Squarespace issue.pdf).

  Business Response

  Date: 11/11/2025

  Dear ****, 

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/10/2025 regarding a complaint submitted to the Better Business Bureau by *** *******. In the notification, the complainant is reaching out on behalf of their wife who was charged for a ****** Workspace subscription that they were not aware of. 

  
  It is important to note that the complainants case was previously escalated and reviewed by our leadership team. Their subscription was then cancelled to ensure no further charges. 

  
  We have followed up directly with the complainant today following a secondary review of this case. We have made a one-time exception to our refund policies and a refund has been issued to support the customer in this situation. 

  
  The support ticket number ******** can be referenced going forward.

  
  With the refund now issued and the subscription cancelled, we will consider the case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,
  *** * 
  ******** ******* ****
  ******************
  

  
  

  Customer Answer

  Date: 11/16/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  Dear ****,
  Thank you again for your help facilitating my case with Squarespace. I wanted to provide additional context as the account holder.
  I have never used the ****** Workspace subscription that was charged under my account. This service was originally intended to be cancelled several years ago, and I was unaware that it continued renewing automatically in the background. Once the most recent charge appeared, my husband and I immediately contacted Squarespace to request cancellation and a refund.
  While I appreciate Squarespaces confirmation that the subscription is now cancelled and that a refund for the most recent renewal has been issued (ticket #********), I am still requesting reimbursement for all previous renewal years during which this unused service continued to bill. The account remained inactive, and there was no intentional renewal or use of the ***************** during that time.
  Given the circumstances and lack of usage, I believe refunding those prior years would be a fair and reasonable resolution. I appreciate your continued assistance in helping facilitate that outcome with Squarespace.

  
  Sincerely,

  
  ******* ***********

  
  
  
   
  

  Business Response

  Date: 11/17/2025

  Dear ****, 
  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/17/2025 regarding a complaint submitted to the Better Business Bureau by *** *******. In the notification, the complainant notes that their wife was charged for a ****** Workspace subscription that they were not aware of. 
  
  As mentioned in our previous response, we have already reached out to the customer in the support ticket number ********, where we havent received a response from them. We already made a one-time exception to our refund policies and a refund has been issued to support the customer in this situation. 
  
  With the refund now issued and the subscription cancelled, we will consider the case resolved. 
  
  Should you require any additional information, please do not hesitate to contact us.
  
  Sincerely,
  
  ***** *.
  
  ******** ******* ****
  ******************
  
  

  Customer Answer

  Date: 11/20/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  *** *******
  
  
  
   
  
  

• Initial Complaint

  Date:11/08/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Trash customer service, trash website, no one to contact.Worst admin site I've ever seen. I bought one domain and I have no ability to do anything with it.Cannot even cancel my purchase

  Business Response

  Date: 11/09/2025

  Dear ****,

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/8/2025 regarding a complaint submitted to the Better Business Bureau by **** *****.  In the notification, the complainant notes that they are running into issues with their domain and are not satisfied with the service they have been provided.

  
  We have followed up directly with the complainant today to clarify what they would like to achieve so we can understand how best to support. 

  
  The support ticket number ******** can be referenced going forward.

  
  Once we understand the complainant's end goal and have provided the support possible, we will consider the case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,

  
  *** *
  ******** ******* ****
  ******************
  

  
  

• Initial Complaint

  Date:11/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I built a website on squarespace. I edited a section yesterday and somehow ALL the content of my website was deleted. I hit undo and yet couldn't retrieve it. I went through channels of customer service and they said there was nothing to do, it was not saved on a cloud. I repeat: a website hosting business does not save on to the cloud? I escalated the issue and same response. I almost can't believe it.

  Business Response

  Date: 11/11/2025

  Dear ******* 

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/7/2025 regarding a complaint submitted to the Better Business Bureau by ***** ******. In the notification, the complainant notes that they have lost content in the process of editing their site and are not satisfied with the support provided.

  
  This case has been escalated to our Specialist team where it has been thoroughly investigated. Our Specialists have shared their findings and outcome with the complainant. We understand that the outcome is not what the complainant was hoping for but the best possible support has been provided in this situation. 

  
  The support ticket number ******** can be referenced.

  
  With this case now thoroughly investigated and the outcome communicated to the complainant we will consider the case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,
  *** * 
  Customer Support Lead
  ******************

  Customer Answer

  Date: 11/12/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  This is a company that hosts websites. To not save website content that have been hosted on their server for months is outlandish. The website was saved (by me) and was displayed for months.  The company should have the capability of finding the lost data and I don't believe a thorough investigation was completed. 

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***** ******
  
  
  
  
   
  

• Initial Complaint

  Date:11/03/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I began selling my products through ************************** on September 6, 2025, but I have yet to receive any payout from my sales.Squarespace **** attempted to verify my account by depositing $0.1, but later claimed the verification failed. Unfortunately, there is no live customer service available communication is limited to chat and email. The email response times were extremely slow and unprofessional, often taking several days to receive a reply. This was a major red flag. Had I known this beforehand, I would not have signed up with them.During a chat session, I was asked to provide bank statements. Since the account was newly opened, no statements were available yet. Instead, I submitted the beneficiary page from when the account was first opened, but it was declined. I then had the bank print a transaction summary, which was also rejected.After several back-and-forth emails, we reached October 6, when I was finally able to submit a proper bank statement. It was accepted, and my account was verified. ********************** informed me that the payout would be processed within 1519 days. I requested an expedited payout, but they ************** is November 3, and I still have not received my payout. Upon checking my Squarespace account, I now see a message stating: Payouts are paused. Your information is under review.I simply want to receive the money Ive earned so I can leave Squarespace and transition to ******* as soon as possible. Two months in business with no payout is completely unacceptable.

  Business Response

  Date: 11/04/2025

  Dear *****,

  
  Squarespace, Inc. (Squarespace) writes in response to your notification dated 11/3/2025 regarding a complaint submitted to the Better Business Bureau by ****** ****. In the notification, the complainant notes that they are having difficulty with receiving payouts from their Squarespace Payments account. 

  
  We have reached out to our Specialist team and they have been able to successfully enable account payouts. We have followed up directly with the complainant today to confirm that payouts are enabled and that a payment has been processed. 

  
  The support ticket number ******** can be referenced going forward.

  
  Once we have confirmation from the customer, we will consider the case resolved. 

  
  Should you require any additional information, please do not hesitate to contact us.

  
  Sincerely,

  
  *** *
  ******** ******* ****
  ******************