Business ProfileforAmbulnz Health, LLC

This company sent us a bill for a transport that was due to a medical issue that the hospital arrived could not fulfill. The responsible party for payment would be ******************** unfortunately after the transport and due to insurance billing issues. The company decided to bill us. After many notifications by not only myself, but my insurance billing department requesting to place the account on hold due to the discrepancy and attempt on the insurance billing to clear up issues, Ambulnz sent the bill to collections. However after receiving the collection notice, we contacted the insurance who indicated they had paid the partial amount due to Ambulnz and Ambulnz was responsible to send us a corrected bill amount. We attempt to call Ambulnz M-F during their so called business hours for months, however get a loop back to their ambulance dispatch. We were given the number to HQ, and the number also loops back to dispatch who does not have any other means to connecting with a live billing agent. This is discriminatory unfair practices and borderline (if not illegal) as I am not able to connect with a human to clear or even discuss anything.