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Find a Location

Transperfect has 13 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTransperfect

    Translators
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Transperfect has 13 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1250 Broadway Fl 32, New York, NY 10001-3749
      BBB File Opened:
      1/20/2001
      Years in Business:
      31
      Business Started:
      7/1/1992
      Business Incorporated:
      5/12/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Transperfect Global Inc.
      • Transperfect Translations
      • Translations.com Inc.
      Business Management
      • Mr. Phil Shawe, President/CEO
      Contact Information

      Principal

      • Mr. Phil Shawe, President/CEO
      Additional Contact Information

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I completed a project for the company on October 25th and was told that my work would be reviewed and paid within 14 business days. It has now been 30 business days and I have not received a response or been paid. I have sent 5 emails to support and not received a response.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Edina T

      1 star

      09/07/2023

      *********************, recruiter rude. After letting him know he called at 6:45 A M to "apologize"; in his "apology" email repeating the rude comments I called him out on. Instead of giving me his supervisor's info he told me there is no such thing as me researching his supervisor and submitting his previous, rude email (which I already by then accomplished). While I was diligently preparing technologically for my impending assessment he sent me a message to get off Zoom, the tester could not yet let me in (I did not ask, I was testing my equioment to be 100% up to par) and to get back on when he told me so. When I called him out on "apologizing" to me by calling me at 6:45 a.m. while he knew which time zone I am in, since he set up the assessment accordingly, he was asking if everything was all right here, since I did not even know who was calling. To top it he wrote back if we were good and if we could move on and be "professional" after his ongoing unprofessionalism.

      Local BBB

      BBB Serving Metropolitan New York

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